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Performance issues in Payables post 19D

edited Feb 4, 2020 4:22PM in Payables, Payments & Cash Management 4 comments

Summary

Slow page load on Payables since 19D

Content

We upgraded to 19D on 01/17/2020. Since then I have been working through reports of slow performance in the Payables module- wondering if anyone had a similar issue and how it was handled. Yes, I have SRs open and have been working with support- we are in our 3rd week and aren't any closer to a resolution- Very frustrating-

Users are experiencing the blue spinning cursor when working invoices, they have to edit and then validate and the process used to be fairly speedy, now takes 20-30 seconds on the validate portion

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