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AR invoice

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edited Feb 11, 2020 5:55AM in Subscription Management 1 comment

Summary

Import Autoinvoice doesn't generate AR invoice

Content

I created a subscription with an extended warranty product and start date as 2019-11-01.

After I run the ess job 'Import Autoinvoice' with transaction type of ORA_Subscriptions. I see the following error in the output for ESS 'Import AutoInvoice: Execution Report'

######

The rule start date provided must generate accounting dates in open or future-enterable periods because of the transaction source. (2019-11-01)

######

It seems like accounting period is closed for the past months. Any idea how to fix this?

Thanks,
Adam

 

Version

20A

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