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The covered asset can't be updated because the record is locked

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edited Feb 17, 2020 6:01AM in Subscription Management 4 comments

Summary

The covered asset can't be updated because the record is locked

Content

Hi,

When i run Reprocess Installed Base Updates in subscription for sales order (of standard warranty, or extended warranty use cases), i always get this error,

The covered asset can't be updated because the record is locked for asset transaction type 'Customer asset creation'.

Any idea how to fix this?

Thanks,
Adam

Version

20A

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