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Contact update event is not raised for customer merge

edited Feb 19, 2020 10:22PM in Sales 3 comments

Summary

Contact update event is not raised for customer merge

Content

Here is my test case,

I have 2 contacts (A, .

Created a resolution request with A and B, and selected A as survivor -> Submitted the resolution request and run ESS job -> Verified A is Active and B is Inactive.

I checked the Contact update event. None of the events are raised for Contact A or B.

Any idea why event is triggered for merge?

Thanks,
Adam

Version

20A

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