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Blank approval email notifications

edited Sep 4, 2020 7:13PM in Compensation 3 comments

Summary

As soon as we try to customize delivered notification report that trigger these emails. We start getting blank emails. We have not changed any SQL in Data Model or anything with template.

Content

Hi,

We are working on one request to customize notification emails that trigger on submission of compensation worksheet. Recipient of this email is approver but as soon as we click on 'Customize' we start getting blank emails. We get blank emails even when we have not changed anything in data model or report template.When we delete this report from custom folder we again get email with content. Thus this is not allowing us to customize this email notification. 

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