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Category Name for HRHD — Cloud Customer Connect
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Category Name for HRHD

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edited Mar 11, 2020 3:55PM in Reporting & Analytics for B2B Service 4 comments

Content

We are implementing HRHD and I'm in the process of building reports. I've found Category ID works in the "Service - CRM Service Requests Real Time", but I can't find a working column for Category Name. Does anyone have any example reports or are there additional privileges I need?

Version

20A

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