Customizing Dunning Process

Summary

Is there any ability to customize Dunning process?

Content

We want our dunning process to initiate based on a particular date instead of the payment due date. So even if a customer balance is due, we need to ignore it unless a particular condition is satisfied. Is there a way to customize the Send Dunning Letters process to consider additional custom conditions?

Version

20A (11.13.20.01.0)