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Important Notice: Sender Email Addresses Must Be Valid for Your Oracle CX Commerce Sites

Received Response
edited Mar 27, 2020 5:09PM in Commerce 3 comments


Why it is critical for your sender email addresses to be valid and how to update them in CX Commerce.


It is critical that any sender email addresses you are using as part of Oracle CX Commerce are valid and can successfully accept emails. To doublecheck this, just send an email to the address and if it is not returned or bounced, then the address is considered valid.

If you are using invalid sender addresses (i.e. or any email address that is not valid), there are two ways to fix this:

1) Create the account for the address to make it valid.

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