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Scheduled Communicate Purchasing Documents Process not picking up orders — Cloud Customer Connect
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Scheduled Communicate Purchasing Documents Process not picking up orders

Accepted answer
edited Apr 2, 2020 2:26PM in Purchasing 2 comments


The scheduled communicate purchasing document process is running to success, but is not communicating orders as expected.


Hello everyone,

We are testing the communicate purchasing documents process on a scheduled time period (every 15 minutes). Below are the parameters set:

  • Procurement BU: Client Main
  • Document Selection: New and Changed
  • Document Type: Purchase Order
  • Remaining fields (buyer, supplier, document number, etc.): left blank

We have this process scheduled to run every 15 minutes. We have plenty of purchase orders that meet the above criteria and the process is running to success without any errors. However, after the process runs, none of the purchase orders are being communicated as expected.

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