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Prior Benefit Enrollments are not End Dated with Termination LE

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edited Sep 5, 2020 12:10AM in Benefits 3 comments

Summary

Prior Benefit Enrollments are not End Dated when doing Transfer

Content

Hi All,

I set termination life event for the previous benefit relationship and transfer life event for the new benefit relationship. And when I process the life events it takes the new benefit relationship but it doesn't end the benefits from previous benefit relationship and show both the new benefits and the old benefits. What could be the reason ? We are using automatic enrollments.

 

Version

20 A
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