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Invoice Date do not take Actual Ship Date

Received Response
edited Apr 13, 2020 10:30PM in Order Management 21 comments


Invoice Date do not take Actual Ship Date


When an Order has shippable and non-shippable item and non-shippable item ships with shippable item. Ship date is later than Order date. Why the invoice has the Order date and not actual ship date?

Shipment date after Order Date

Order Details

Order Dates

Invoice Dates

Order 15503

(has both shippable item & freight)


Order Date- 3/17/20

Ship Date- 3/18/20

Invoice/Transaction date-3/17/20

Invoice Line SO Date- 3/17/20

Line details- SO Date- 3/17/20

Line details Freight Ship Date- 3/17/20

Order 11709

(only shippable item)

Order Date- 12/30/19

Ship Date- 01/15/20

Invoice/Transaction date-01/15/20

Invoice Line SO Date- 12/30/19

Line details- SO Date- 12/30/19

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