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Salary Changed in HR - Predefined Alert in Compensation

edited Sep 5, 2020 12:17AM in Compensation 4 comments

Summary

Salary Changed in HR - Predefined Alert in Compensation disappear after a refresh

Content

Hi I'm using the 'Salary Changed' pre-defined alert in the Compensation Plan. Based on my understanding, this alert is trigerred if there is the current salary in Core HR does not match with the employees salary in Worksheet  (as of HR extraction date) or if the employee even has a future dated salary record in Core HR. There is also a document that discusses this alert Doc ID: 2246519.1

When the comp plan is started, the alerts works as expected and triggers for everyone who have a salary mismatch in worksheet and Core HR current data. We are using HR extraction date of 12/31. So all the employees who have a salary post 12/31 has this alert in the worksheet. However, after running the 'refresh column defaults' (we have to run this to populate a FF) this alert disappears for everyone although their salaries in worksheet and Core HR are still out of sync. I want to  check if anyone is experiencing this and what was done about it. The pre-defined

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