We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Inound email to create sales leads

Received Response
19
Views
2
Comments
edited Apr 15, 2020 9:09PM in Sales 2 comments

Summary

Feature to allow a customer to send an email to a mailbox and have a sales lead created

Content

We have an ask from the business to create a lead from an inbound email.  For example, a prospect sends an email to a company's mailbox that forwards over to an Oracle CX Sales mailbox and that creates a lead with an email source of lead.

We know B2B service mailboxes can probably do this through customization, but wanted to see if anyone has accomplished this or if is something I should post as a future enhancement idea.

Thanks, Blake

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!