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Where can I find Case Management in B2B Service?

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edited Apr 18, 2020 2:44PM in B2B Service 2 comments

Summary

Case Management

Content

I enabled Case Management in our B2B Service instance. However I am unable to find where one could create a Case. I checked the Case object in the application management and there seems to be no configurable pages.

 

Any one can point me to the right direction or where can I find further documentation about B2B Service Case Management aside from the this:

https://docs.oracle.com/en/cloud/saas/b2b-service/20b/faiec/set-up-additional-service-features.html#FAIEC3875049

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