You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Where can I find Case Management in B2B Service?

edited Apr 18, 2020 2:44PM in Fusion Service 2 comments

Summary

Case Management

Content

I enabled Case Management in our B2B Service instance. However I am unable to find where one could create a Case. I checked the Case object in the application management and there seems to be no configurable pages.

 

Any one can point me to the right direction or where can I find further documentation about B2B Service Case Management aside from the this:

https://docs.oracle.com/en/cloud/saas/b2b-service/20b/faiec/set-up-additional-service-features.html#FAIEC3875049

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!