We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Ending a chat session in OEC

Received Response
15
Views
3
Comments
edited Apr 21, 2020 8:58PM in Digital Customer Service 3 comments

Summary

how to close or freeze a chat window on a shared computer.

Content

We are testing the chat inlay function and the business users are concerned with security on shared computers once the session has ended.

Is there a way to force the window to close or prevent scrolling (by another user to read the chat content)? An Oracle rep mentioned using postChatMessageEnd but I haven't found any documentation on this call.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!