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Ending a chat session in OEC

Received Response
edited Apr 21, 2020 8:58PM in Digital Customer Service 3 comments


how to close or freeze a chat window on a shared computer.


We are testing the chat inlay function and the business users are concerned with security on shared computers once the session has ended.

Is there a way to force the window to close or prevent scrolling (by another user to read the chat content)? An Oracle rep mentioned using postChatMessageEnd but I haven't found any documentation on this call.

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