Losing Dependent Changes during Reprocess of Backout Life Event
SummaryLosing Dependent Changes during Reprocess of Backout Life Event
Reprocessing a Backed Out life event reinstates the Addition of Dependents but does not reinstate the Removal of Dependents. This occurs when a participant does not change the plan/option, but only changes who is covered. Oracle Support has confirmed this is per design.
On 6/5, Life Event 'Drop a Dependent' is processed and participant Removes child 1 from 'Medical Family' plan/option. The participant did not change plan/option because he has other dependent children which will not be dropped. Life Event 'Salary Adjustment' is detected on 7/1 with effective date of 6/1. This second life event backs out the first 'Drop a Dependent' life event. When 'Drop a Dependent' is reprocessed, child 1 is added back.