What's new in Customer Journeys?

Connect and learn more! ×
Change Holiday Calendar event from Country level coverage to Location level coverage — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Change Holiday Calendar event from Country level coverage to Location level coverage

Received Response
49
Views
10
Comments
edited Apr 24, 2020 9:09AM in Workforce Management 10 comments

Summary

We need to create a holiday and assign it to a Location level but by mistake the holiday has been assigned at the Country level. Now, I need to change the coverage from Country to Location level.

Content

Hi Team,

I hope you all are safe and doing great. I need a suggestion on my below issue:

We need to create a holiday and assign it to a Location level but by mistake the holiday has been assigned at the Country level. Now, I need to change the coverage from Country to Location level. So, I thought of assigning the holiday at the Location level and then exclude it from the Country level but while doing so I am getting an error "You cannot include the child node because you have already included a parent node in the coverage".

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!