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Change Holiday Calendar event from Country level coverage to Location level coverage

edited Apr 24, 2020 9:09AM in Workforce Management 11 comments

Summary

We need to create a holiday and assign it to a Location level but by mistake the holiday has been assigned at the Country level. Now, I need to change the coverage from Country to Location level.

Content

Hi Team,

I hope you all are safe and doing great. I need a suggestion on my below issue:

We need to create a holiday and assign it to a Location level but by mistake the holiday has been assigned at the Country level. Now, I need to change the coverage from Country to Location level. So, I thought of assigning the holiday at the Location level and then exclude it from the Country level but while doing so I am getting an error "You cannot include the child node because you have already included a parent node in the coverage".

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