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Add Child life event is not triggering, and not able to evaluate a life event.

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edited Sep 5, 2020 12:10AM in Benefits 18 comments

Content

Hi Experts,

I have created a Add Child life event, when I am adding the son/daughter as per my configuration the life event should get triggered, but the life event is not triggering, please find the configuration details below:

Name: Son, Table Name: PER_CONTACT_RELSHIPS_F, Coloumn Name: CONTACT_TYPE, Old Value: No Value, New Value: Son

Name: Daughter, Table Name: PER_CONTACT_RELSHIPS_F, Coloumn Name: CONTACT_TYPE, Old Value: No Value, New Value: Daughter

I have also added dependent eligibility profile for the same life event, please find the eligibility details below:

Child age less than 25,

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