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20B Benefit Alerts — Cloud Customer Connect
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20B Benefit Alerts

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edited Sep 5, 2020 12:10AM in Benefits 16 comments

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I've been reading about the new options with the Benefit Alerts in 20B. I see the delivered alerts for Open enrollment and document approval, however I was wondering if it's possible to modify these alerts to use when a New Hire life event is ready for the EE enrollment, or other life events.

If not, are there plans for adding additional alerts for other life events in the future? I love that alerts are finally being added, but alerts only for Open Enrollment is pretty limited as that only occurs once per year typically. 

Thank you

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