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Configure specific user to receive supplier creation error FYI notification

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edited Apr 29, 2020 1:43PM in Supplier Management 1 comment

Summary

How to notify a specific user when supplier creation errors after approvers approve the registration request?

Content

In the supplier onboarding flow, there can be cases when creation of supplier fails after all the approvers approve the registration request. For example, a supplier has submitted a registration request that is pending approval for a few days. Due to urgency, one of the supplier managers creates the supplier directly in the application to proceed with the transaction. Unaware of this fact, the approvers complete the approval process but due to checks in place, the supplier creation errors and application sends a supplier creation FYI notification to notify your procurement agents with manage suppliers function access for the registration

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