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How to import Amex Rewards fee into expenses? — Cloud Customer Connect
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How to import Amex Rewards fee into expenses?

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edited Apr 30, 2020 10:24PM in Expenses 3 comments

Summary

Can't get Amex Rewards program fee to import into expense module along with other items

Content

Hi.  Although regular transactions come in, the annual charge for the American Express Rewards Program does not come through to Oracle when integrating the file from Amex.  The Amex Rewards has a reference number of all zeros and the Sub-Category is Fees & Adjustments (see attached image clipped from Amex website).  Also, any other Fees & Adjustment-type charges are also not coming through to Oracle.  We need to understand what needs to be set up for the mapping of this type of transaction to allow the charge to come in to Oracle.  Does anyone know how to get Fees & Adjustments

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