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Send invoice at Account level and Site level

Received Response
edited May 5, 2020 2:07PM in Receivables & Collections 2 comments




We are having a situation when we run Print Receivables Transaction and we have invoices sent to customer.

For some customers we don't have 'Generate Bill-Yes' and 'Preferred Delivery Method-Email' for Invoicing setup at Account level but setup at Site level. We do get invoice printed and sent to customer. However, for some customers, we need to setup 'Generate Bill-Yes' and 'Preferred Delivery Method-Email' for Invoicing for both levels otherwise we won't get invoices printed and sent to customers. Could you advise where is system looking at to print and send invoices to customer base on Account level and Site level? Why some customers we do not need to have Invoicing setup on Account level and we get


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