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How does multiple email addresses on contact on Customer Account Site level work?

Received Response
edited May 7, 2020 11:10PM in Receivables & Collections 7 comments



We can add multiple email addresses on contact on the same Customer Account Site.
With our current the setting from the screenshot, we have only one email address record created and purpose is 'Work' and we have the invoice sent to this customer by email address on the contact also the same as Customer Statement.

If we create one more email address on this site, can we send invoices to the first email address and send Customer Statements to the second email address that we created?

How does the purpose field (when Contact Point Type 'Email') work? If I have an email setup with purpose 'Dunning', will the dunning letter sent to this email address?


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