Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chat Message Field is Too Narrow. Here's a workaround.

edited May 14, 2020 8:14PM in Digital Customer Service 1 comment

Summary

With VBCS 19.4.3.1 with Jet 18.1.3 the Chat message text field where the user would type their message, is too narrow to use.

Content

This was a regression with the latest uptake of Jet 8.1.3 and will be fixed in the next update of the Chat component.

To workaround this issue add the following CSS entry to your application’s app.css.
Web App > resources > css > #app.css
I placed this under the existing entry for the .odcs-chat-icon.

.odcs-chat-messages-footer > oj-text-area {
    display: inline-block;
}

 

Version

20B

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!