Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Chat Message Field is Too Narrow. Here's a workaround. — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chat Message Field is Too Narrow. Here's a workaround.

Received Response
edited May 14, 2020 8:14PM in Digital Customer Service 1 comment


With VBCS with Jet 18.1.3 the Chat message text field where the user would type their message, is too narrow to use.


This was a regression with the latest uptake of Jet 8.1.3 and will be fixed in the next update of the Chat component.

To workaround this issue add the following CSS entry to your application’s app.css.
Web App > resources > css > #app.css
I placed this under the existing entry for the .odcs-chat-icon.

.odcs-chat-messages-footer > oj-text-area {
    display: inline-block;




Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!