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Chat Message Field is Too Narrow. Here's a workaround. — Cloud Customer Connect
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Chat Message Field is Too Narrow. Here's a workaround.

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edited May 14, 2020 8:14PM in Digital Customer Service 1 comment

Summary

With VBCS 19.4.3.1 with Jet 18.1.3 the Chat message text field where the user would type their message, is too narrow to use.

Content

This was a regression with the latest uptake of Jet 8.1.3 and will be fixed in the next update of the Chat component.

To workaround this issue add the following CSS entry to your application’s app.css.
Web App > resources > css > #app.css
I placed this under the existing entry for the .odcs-chat-icon.

.odcs-chat-messages-footer > oj-text-area {
    display: inline-block;
}

 

Version

20B

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