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how to stop duplicate Customer creation

Received Response
edited May 20, 2020 6:14PM in Receivables & Collections 1 comment


how to stop duplicate Customer creation


business would like to put restriction to create Duplicate Customer in the system but system shows "Matching" option and will allow us to create same Customer with Tax registration number in Receivables.

I referred Note ID# How To Prevent Creating Duplicate Customers / Parties? (Doc ID 2509573.1) and followed the steps but system is not restricting me to create duplicate Customer.

How to restrict duplicate customers as per note id its not working as expected.

Can you please suggest as customer wants this feature similar to EBS.


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