We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Digital Assistant not displaying on all pages

Received Response
90
Views
7
Comments
edited Aug 20, 2020 10:27AM in HCM Digital Assistant 7 comments

Content

In release 20B of HCM the Digital Assistant is only displayed in pages that are accessed using URLs that contain “hcmUI”.

However, the root Application URL often redirects to the Financials/ERP homepage URL which contains “fscmUI” instead of “hcmUI”

This behaviour has been fixed in a 20C patch and is available through a Cumulative Weekly Bundle.  Please request a CWB that includes the bug fix below:

BUG 31656918  - 20.07 ARU :ENABLE CHATBOT FOR ALL CONTEXT ROOTS

As an alternative, a workaround can be applied to automatically redirect selective “/fscmUI” homepage URLs to the corresponding “/hcmUI” equivalent, where it exists, thus ensuring the Digital Assistant is displayed on all Employee Self-Service and Manager Self-Service pages.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!