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Requisition Approval Notification Issue Fluid

edited Jun 5, 2020 1:37PM in Taleo Enterprise 3 comments

Summary

Not receiving all Requisition Approval Notifications in Fluid

Content

During testing of 20B.0.2, I came across an issue with notifications for requisition approvals specifically in Fluid Recruiting.  We did receive notifications when using Flex.  Has anyone else experienced this issue?  Here were my testing/findings

1) Routed Requisition for Approval 1st time - Hiring Manager (HM) receives notification

2) HM rejects req 1st time - HR User receives notification

3) HR user corrects req & reroutes Req for approval - HM doesn't receive notification.  But if the HM clicks on the "Respond" link from the first approval they received, they can now once again make a decision on the approval.  Normally, clicking the same link produces a message stating "the action you are trying to perform can no longer be performed" since the HM has already responded to the approval request.  In this case, the link refreshes, but no subsequent email is sent.  When testing using Legacy Recruiting in 20B.0.2, a subsequent notification is sent to the HM.

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