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Creation of On account receipts through Lockbox — Cloud Customer Connect
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Creation of On account receipts through Lockbox

Received Response
edited Jul 10, 2020 3:58PM in Receivables & Collections 6 comments


Creation of On account receipts through Lockbox when "Payment to unrelated transactions are enabled"




Currently we are creating receipts through lockbox and once receipts are matched  with invoices it is showing as applied and and other receipts are going to Unidentified though we have customer.


1.Create On account receipts where only customer is present in the file

2.Unidentified receipts when customer and transaction is not  present.

3.When creating on account receipts or Unidentified receipts is there anyway i can update receipt Line level DFF as SLA is generated based 2 line level DFFs.


Setup details:currently we have set up lockboxes where it needs to validate customer and transaction number  and autocash rule sets   as "Apply to Old invoice first".

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