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Split Line options

Received Response
edited Jun 17, 2020 7:17AM in Order Management 9 comments


Split Line



Scenario is that customer is not having GOP hence the scheduling tasks are removed from the Orchestration. Reservation also cannot be done at the time of order booking as orders are placed well in advance and hence the Reservation task is also removed.

So without these two task, if order is booked it goes to awaiting shipping, Now we cannot split the order line as the manual tasks would also be removed from orchestration,

Is there any other way by which we can split lines that are awaiting shipping status.

The option that i see currently is that put the order line in manual reservation task directly once booking and then users can split, create reservation to make order line awaiting shipping, but this will be very tedious task as for each order line this has to be done. and the line splitting scenarios are 20 to 30% only

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