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Phone Type vs. Phone Line Type

edited Jun 19, 2020 7:42PM in Sales 2 comments

Summary

Can we have a single consolidated type?

Content

In Account & Contact Simplified UI, the type in All phones comes from lookup 'ORA_HZ_PHONE_TYPE'. The same is used in Contact & Account REST API.

In Person & Organization Desktop UI, the type in Phone region comes from lookup 'PHONE_LINE_TYPE'. The same is used in PERSON and ORGANIZATION WSDL.

This is confusing and hard to maintain if we use both UI and both REST & SOAP APIs.

Do we have plan to have a consolidated type for Phones for all UIs and all APIs?

Thanks,
Adam

Version

20B

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