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Saels Lead Audit Trail (Lead Change History)

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edited Jun 24, 2020 1:50PM in Sales 2 comments

Summary

We enable the Auditing of Sales Leads but it doesn't work.

Content

We have this requirement that we need to audit some fields in Sales Lead and Sales Lead Product. The auditing of Sales Lead Product works but of its parent object, Sales Lead, it doesn't. We enable auditing on both objects by following the steps in the Oracle document we found.

ORACLE DOCUMENT: https://docs.oracle.com/en/cloud/saas/sales-and-b2b-service/19d/oasal/application-change-auditing.html#OASAL3257638

We just wondering why it works on its child but not on its parent. Are there missing steps on the document we found?

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