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Error while creating contact from benefits for a future dated new hire employee

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edited Sep 5, 2020 12:10AM in Benefits 1 comment

Summary

Error while creating contact from benefits for a future dated new hire employee

Content

Hi there,

We are getting error while creating dependent contacts from benefits for a future dated new hire employee. For existing employees there is no issue.

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #15

And just after few seconds we see another error in the same people to cover screen as below.

 
An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 178, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_HCM_UIAPP.
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