You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

New Hire Life event Processing

Received Response
54
Views
7
Comments
edited Sep 5, 2020 12:10AM in Benefits 7 comments

Summary

New Hire Life event Processing

Content

 

Hi,

Employee record is created and New Hire Life event is triggered.

Benefit Administrator processed the life event manually and it is in Started status.

Employee Log in to Self Service.
Adds Dependent details.
Click on Continue to enrolls in Medical / Dental/ Vision plans. However, these dependents are not appearing under Family coverage to enroll.
Employee should be able to cover/enroll dependents in benefit plans (Dependents who are added by employee in self service).

Reason is - Life event is already in Started status.

Question : How can New Hire add contacts through self service before Life event is in Started status / before new hire life event is processed ?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!