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Sales Campaign cannot be delivered to @gmail.com

edited Jul 8, 2020 8:05PM in Sales 4 comments

Summary

DMARC policy

Content

Hi,

Emails launched from Sales Campaign cannot be delivered to gmail.com, but works for company domain (e.g. @abccompany.com).

Here is the bounced email -

############

  Recipient address: abc@gmail.com

  Reason: SMTP transmission failure has occurred

  Diagnostic code: smtp;550-5.7.26 Unauthenticated email from abccompany.com is not accepted due to DMARC policy. Please contact the administrator of domain if this was a legitimate mail. Please visit to learn about the DMARC initiative. r84si531717pgr.201 - gsmtp

  Remote system: dns;gmail-smtp-in.l.google.com (TCP|129.152.47.21|45090|64.233.189.27|25) (mx.google.com ESMTP r84si531717pgr.201 - gsmtp)

############

Any idea on how to fix the issue?

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