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Discounts given in Subscription are not getting applied in Depot Repair Debrief Page. — Cloud Customer Connect
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Discounts given in Subscription are not getting applied in Depot Repair Debrief Page.

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edited Jul 11, 2020 1:10PM in Subscription Management 1 comment

Summary

Discounts given in Subscription are not getting applied in Depot Repair Debrief Page.

Content

Hi,

In Subscription Management Module I have defined a Subscription for an Asset Number with some Coverage (i.e. 5 % Discount on Parts Installed).

Now I have created a Depot Repair Order for the same Asset Number and while doing Depot Repair Debrief I am expecting that System should apply 5 % Discount on Parts but system is not applying any discounts.

So, Please let us know what might be the reason for this issue.

Navigation : Order Management -> Service Logistics -> Manage Depot Repair

I have attached a word doc which contains the screenshots of the complete test case, Please check and do the needful.

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