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30-minute interval between the effective dates

Received Response
edited Jul 14, 2020 2:42PM in Product Master Data Management 5 comments


CCO workflow demotes after approval instead of to go further as configured due 30-minutes interval


We're facing a weird behavior in a custom CCO, the workflow configuration says that once the approval step is approved the workflow should promotes automatically to Scheduled, but due to the, what I call 30-minutes rule, it demotes to an open step like the if the user had rejected, but it was approved.

The workflow comment says: "The Change Order cannot be promoted to scheduled. There is less than a 30-minute interval between the effective dates of the following objects on the change lines being promoted or rescheduled: 10: 50305248.Keep at least a 30-minute difference between the effective dates of the change lines with the same affected objects."

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