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'Call' type actions in MS Teams Not Working — Cloud Customer Connect
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'Call' type actions in MS Teams Not Working

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edited Jul 27, 2020 5:30AM in Digital Assistant and Mobile 3 comments

Summary

How to make 'Call' type actions in MS Teams work

Content

I have a bot connected with the MS Teams channel, in which I am using the "Call" type action button. On clicking the button it just opens MS Teams in a new tab in the browser. As per the Message Constraints listed in the docs, Call actions are supported for MS Teams. Are there some additional configurations / constraints required to make Call type actions and global actions work in MS Teams?

Version

20.06
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