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Cash Advance & Expense Reimbursement created Same account - Payment is not Accounted

edited Jul 21, 2020 7:25PM in Payables, Payments & Cash Management 1 comment

Summary

Cash Advance & Expense Reimbursement created Same account - Payment is not Accounted

Content

Cash Advance & Expense Reimbursement created Same account - Payment is not Accounted. Steps followed:

Created Cash Advance 1000 USD & Created Invoice & Made the Payment

Created Expense Report for 1000 USD & exported to Payable Cloud.  

Cash advance is applied & Invoice is created with Zero Payment

Invoice Status is "UnPaid"

Enabled Bank for Zero Payment & Made Zero Payment to Expense (Report).

Accounting is balanced at Invoice Level

Accounting is NOT Balance at Payment level as Debit/Credit has same Liability account so status is "Invalid" and Payment status "Unaccounted".

System is not allowing us to account the transaction as both Debit/Credit has same account. As one is Cash Advance Liability & one is Expense Liability.

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