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Pre-Approval FYI & Post Approval FYI Not work as expected

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edited Jul 22, 2020 1:12PM in Purchasing 3 comments

Summary

Pre-Approval FYI & Post Approval FYI Not work as expected

Content

we used three stages

  1. Preapproval FYI : we use it to send FYI notification to employees in approval group members when PO submitted from buyer and it worked fine but when users in approval group take any action , the other users not receive FYI notification that document approved , rejected or returned,why? i expect it to work like when PO submitted so what is the difference?
  2. Terms Approval Serial : we use this stage for serial approval and it worked fine
  3. Postapproval FYI : we use this stage in order to send FYI notification to users in approval group when the document implemented , rejected , returned,etc.. but it not work , the notification that the PO implemented or rejected sent only to the buyer and we need it to be sent to all users in approval group??

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