Skill routing
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Dears,
I have skill for live agent i need to make it generic i must pass parameter to it and then live agent will pick the correct queue
How can i call it first and how can i pass the parameters
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Look BackDears,
I have skill for live agent i need to make it generic i must pass parameter to it and then live agent will pick the correct queue
How can i call it first and how can i pass the parameters