Asset disappear from UI
SummaryAsset disappear from UI
Currently, I am in the implementation phase. I defined an Asset in Installed base and entered the weekly meter reading for a couple months. The last successful reading entered on June 28. In July when tried entering the reading, I was unable to find the Asset defined in UI. When tried to recreate the same Asset, the system gives error “Asset Already Exists”.
I tried creating the new Asset and it was successful but still OLD Asset is missing. I provided all the known data access authority to the user but no success. When run the OTBI report, the Asset shows all the reading for Asset “METER-READING-WESCOSA”, please see the attached report.