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Inactivating duplicate debit authorization in Receivables

edited Jul 29, 2020 2:55PM in Receivables & Collections 2 comments

Summary

Status shows as active at end dating duplicate debit authorization

Content

Hello:  We are setting up Receivables Customers for auto ACH receipts.  We have one customer who has two entries for the debit authorization setup.  I have entered a "cancellation" date on the duplicate, but it is still showing as active.  How do you inactivate the duplicate?  Tks!

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