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Cancelled Invoice is routing for approver

Received Response
edited Jul 31, 2020 7:04AM in Payables, Payments & Cash Management 2 comments


The cancelled ap line should not routed for approvals


Hi Team,


An example scenario is as follows:

·         PO #1 was raised by Requester A.

·         Requester A leaves the business.

·         We know this is an issue and cancel PO #1 re-raise the order so we have PO #2 raised by Requester B.

·         The invoice comes referring to PO #2 and is scanned in.

·         Oracle creates the invoice referencing the cancelled order. The AP user cancels the line referring to PO #1 and creates a line with PO #2.

·         The expectation now is that the invoice will only need to go for approval to Requester B but it still wants approval by Requester A.

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