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Resources required to support digital assistant

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edited Jul 31, 2020 7:37AM in HCM Digital Assistant 2 comments

Summary

What make up of team / skills / resources do organisations have in place to manage the DA?

Content

hi, 

 

We're at the start of introducing the Oracle Digital Assistant. For organisations that are already established with the digital assistant, can you please share what the resource model looks like to support this please? what team do you have in place to support from seeking out the content with content owners/SMEs, to drafting the content for the assistant, and uploading, and then the analysis and improvement of the success of the content... I'm interested to learn how organisations have created roles and what skills they've employed to support the digital assistant in their organisations..... if anyone can share, I'd be

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