New Customer Profile Class is not saving at Customer Site Level

Summary

Trying to keep the same Customer Profile Class at the Account and af Site Level

Content

Navigate to Receivables > Billing > Task List > Manage Customers

Query for Customer : XXXX

Select Account Number by clicking the link

Select Profile History and from the Actions drop arrow, choose Correct Record

It will save the Profile Class correctly at Account Number level.

Now select the Site Number and try to choose the Profile Class from the LOV which was selected in the Account Number.

There is no error message but the Profile Class remains as DEFAULT.

 

Version

20C (11.13.20.07.0)