Customer
Discussion List
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customer Name in Subject for Transaction InvoiceContent Do we have the option to add customer name in Subject of email for the transaction so when system send an invoice to the customer, it will also have customer nam…Sandeep Nihalani 20 views 4 comments 1 point Most recent by Divya Satsangi Receivables & Collections
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Bulk Print pdf of Receivables Invoices to sftpSummary Bulk Print pdf of Receivables Invoices to sftpContent Looking for bulk extract of AR Customer invoices print version of pdfs by invoice number to sftp. Not seein…Sachin Mistry, CFA, PMP 101 views 13 comments 3 points Most recent by Tom Leeflang Receivables & Collections
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Can we add all customers display under each Collector in Manage Resource even though not delinquent?Summary: Our client wants to show all customers under their Collector Agent on the Manage Resources Page. As of now, the only customers that is showing are the delinquen…
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Company Registration NumberWhere to record Company Registration Number on Customer Level I did not find any field on the customer
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Switching to Transaction Level Collection Strategy task from Account LevelSummary: One of our client has the requirement to switch from collections strategies created at Account level to collection strategy at transaction level. Content (requi…NikitaD 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Receivable account defaulting while creating site and select Business unit at Customer LevelSummary: Receivable account defaulting while creating site and select Business unit at Customer Level Content (required): Receivable account defaulting while creating si…Kumar 57 17 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Is there any REST API to update Customer Site Address?Summary: Thousands of customers were uploaded by using the simplified Customers FBDI. Now we realize there are many Customer Site Addresses with incorrect Postal Codes. …
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Which table stores Account Contacts for a customerSummary: Which table stores Account Contacts for a customer Content (required): I need to display account contact for a list of customers but am not able to find out whe…
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Is there any spreadsheet to upload Classification Categories?Summary: In Setup and Maintenance -> Customers -> Manage Classification Categories, we have created a couple of categories. Under a specific category, we need to create …Valter Pilan 1 view 1 comment 1 point Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Contacts Point Email Format-For sending invoices as pdf attachmentSummary: Hi We would like send invoices by email to customers with a pdf attachment. As per our understanding this functionality works only if the contact point for emai…Prashanth Govindarajan 1 view 2 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Update of Customer Account NumberSummary: Hi, our client is requesting us to update Customer Accounts' number in order to match a new naming convention. We need to understand how to do this and what are…Claudio Civati 21 views 3 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Can I merge two customer accounts?Summary: I have one record for the party, but there are two customer accounts under this party. They are duplicates. I want to merge the two customer accounts. Content (…RoxanaS 33 views 1 comment 0 points Most recent by Marius Neagu - Oracle Support-Oracle Receivables & Collections
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Can Oracle cloud ERP create customer bill to and ship to on the fly?Summary: We have situation where we need to add customer bill to and ship to sites while creating Orders, Order source can be both electronic and manual order. We want t…
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REST API to extract customer bill-to site reference accountsSummary: REST API to extract customer bill-to site reference accounts Content (required): Hi, Is there a REST API available to extract the reference accounts that have b…
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Customer Creation - AttachmentsSummary: Customer Creation - Attachments Content (required): Business wants to attach important documents while creating Customer master. These documents are used for re…
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customer credit limit WorkflowSummary: Is there any option in Fusion to create the request for credit limit change based on approval worflows. Content (required): Customer Credit limit Version (inclu…
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Receivable account defaulting while creating Customer MasterSummary: Receivable account defaulting while creating Customer Master Content (required): Users are creating Customer master and system defaults Receivable account in Ma…Kumar 57 23 views 3 comments 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Customer Account Automatic numbering SequenceSummary: Customer Account Automatic numbering Sequence Content (required): Hi We are using Automatic Customer account numbering. How can we mention the starting sequence…
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Max Customer Site Record Count?Summary: Simple question: Can we create hundreds of thousands of Customer Sites (Ship To)? We have requirement where drop ship customer has consumer ship to records and …Jordan_Thompson 22 views 2 comments 0 points Most recent by Jordan_Thompson Receivables & Collections
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Account Receivable > Customer Profile > Fetch Credit Analyst NameSummary: Account Receivable > Customer Profile > Fetch Credit Analyst Name Content (required): Hello All, In Account Receivable, in the table HZ_CUSTOMER_PROFILES_F, do …Bernard T 7 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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crmRestApi accounts REST API returns no recordsSummary: We are trying to call /crmRestApi/resources/11.13.18.05/accounts but didn't get any records in the response. Could you please let us know what roles and data ac…
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One Time Customer Account Ship To - Online Retailers and Dropship/DistributorsSummary: My organization has many customers, including retailers like Amazon who act as an On Account Drop Ship or Distributor for our product. This means when an AR Inv…Jordan_Thompson 15 views 2 comments 0 points Most recent by Jordan_Thompson Receivables & Collections
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 15 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Currency Default from Customer LevelIs there any option to default currency from customer level to transaction level ?Sandeep Nihalani 12 views 2 comments 0 points Most recent by Sandeep Nihalani Receivables & Collections
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: here is the screenshot where only the active bank details are shown, there is one record that exists here where the Bank details got end date, that is not showi…
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Customer Profiles is not getting loaded as part of 19 Tab CustomersSummary: BU ID, Batch ID all is fine, No Error that is showing up, It is just that the System is not taking in Customer profiles when we see the record count in Manage D…Siddhant Aggarwal-Oracle 31 views 5 comments 0 points Most recent by Siddhant Aggarwal-Oracle Receivables & Collections
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: Oracle Fusion Receivables - Manage customers - Search customer Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active ones. On…
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How to enable the Class code under Classification CategoriesSummary: The Class code under Classification Categories is disabled, How do we enable it Content (required): Version (include the version you are using, if applicable): …Siddhant Aggarwal-Oracle 22 views 3 comments 0 points Most recent by Siddhant Aggarwal-Oracle Receivables & Collections
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Customer NumberCurrently, we have enabled profiles to enter customer numbers manually Is it possible to limit the Customer numbers up to 8 characters?
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How does a customer's online payment via Bill Management appear in Cash ManagementSummary: Unable to locate Customer payment or invoice in Cash Management Content (required): I am testing the Customer Online Payment Portal via Bill Management. I have …BB23478 4 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections