Customer
Discussion List
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Can we use DFF as filter in 'findCustomerAccount' operation of 'CustomerAccountSerivce' webserviceHi, We have a requirement to filter the CustomerAccount and contacts information only by using a DFF (configured at Account Contacts level).We are passing CustomerAccoun… -
is there any REST Api to udpate Customer Account Site DFF?Need to update DFF segments on Customer Account Site DFF in oracle fusion using REST API.
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Customer load 19 sheet FBDI IssuesSummary: 1) After loading new customer using 19 sheet FBDI , load is completed but while navigating to Account - Profile History, screen gets frozen and not able to do a…
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pay any pay below in receipts.Experts - I found documentation about Pay Any / Pay Below. But am not able to find this configuration in Oracle. Something to be enabled? https://docs.oracle.com/en/clou… -
What SetId value should be set in create customer account SOAP interface?Summary: I'm trying to create a customer via REST & SOAP APIs in Oracle Cloud ERP (referring to A Simple Guide to ERP Cloud Customer Creation through integration). And I…
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Credit checking based Past Due Invoices.Summary: Suppose customer has credit limit of $50000 and open Invoice amount as on date is $20k but customer is not paying the invoices. Is there any way to put new orde…
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How to update ORIG_SYSTEM_REFERENCE filed of HZ_CUST_ACCT_SITES_ALLSummary: customer site was interfaced with wrong ORIG_SYSTEM_REFERENCE value to EPR fusion from an external system. Now we encountered error when tried to interface cust…Mohamed Iqbal Jahangeer 41 views 8 comments 0 points Most recent by Mohamed Iqbal Jahangeer Receivables & Collections
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Update Site level customer profile via FBDISummary: Update Site level customer profile via FBDI Content (required): Hi, I am updating site level customer profile via FBDI. And I have download the CustomerImportTe…Yuejie Yan-Oracle 146 views 3 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections -
Sales Territory on Account SiteSummary: Hi All, Do we have the the sales territory feature in Fusion AR like in EBS? Thanks, Adam Content (please ensure you mask any confidential information): Sales T… -
Purpose of Contact Responsibility Type 'Inv' under the Customer Account Contact ResponsibilityWhat is the purpose of Contact Responsibility Type 'Inv' under the Customer Account Contact ResponsibilityKavitha -Oracle 49 views 7 comments 0 points Most recent by Kavitha -Oracle Receivables & Collections
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SQL query to extract Customer data in 'CustomerImportTemplate' FBDI formatSummary: Hi Team, I am looking for an SQL query to extract customer data in 'CustomerImportTemplate' FBDI format, if anyone has it, could you please share it? Content (p…
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How to correct address for Customer in Oracle fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Bhargav Aritakula 11 views 4 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Job role or privileges for receivables customer creationSummary: We are migrating AR customer from legacy system and we are try to build an integration which will trigger the customer creation process automatically. Please le…Subhasish-OC 21 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to change the Customer Site Language drop down optionsThere is a requirement to reduce the number of languages available in the Customer Site Language drop down to a couple company specific languages. Is there a way to modi…sydneylyn 21 views 1 comment 0 points Most recent by Venkat Patlola-Oracle Receivables & Collections
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Do pending payments from a customer account for credit limit defined for customer?Hello Team, We would like to know if credit hold check would be applied on an a Sales Order in OM, if the below criteria is met - Customer has $1 Million credit limit, N…
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Restrict Expiration Year Dropdown List to 10 Years on Create Customer Credit Card ScreenSummary: The Expiration Year dropdown list on the Create Credit Card for customer account is displaying 20 years. Is there a way to restrict this list to 10 years. Versi…
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Unable to add New contacts using the Simplified Customer TemplateHi, I am Unable to add New contacts using the Simplified Customer Template, everytime it is giving the same error as below "An account site with this combination of cust…
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AR Invoice approval workflowSummary We are on path to migrating to Oracle AR Cloud. Current process for Invoicing customers involve manual process out of the system to get approval from Operations/…User_4T5PY 381 views 5 comments 2 points Most recent by Richa Priya-Oracle Receivables & Collections
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Temporary hold on customerHow can we put a customer on hold temporarily? A few documents mentions that we can do it by going into customer site and check the box "credit hold," but this option is…
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Default reference account for receivablesSummary: For some of our Business Units all customers have been created with a default reference account. For others the reference account remains empty when adding a BU…Fiona van Rooij 11 views 3 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Custom Data Security for Party/Customer Account/SiteSummary: Good day, As per internal policies, we would like to decide which users can see which customer data. We have received in the past a document from Oracle which i…
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How to mask customer data to prevent its storage in a environment outside the country territorySummary: In global implementations converging on a single POD, it is essential to refrain from storing customer data in the AR and Credit Collections modules for countri…
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Review Customer Account Details doesn't show all transactionsSummary: Review Customer Account Details doesn't show all transactions consistently Content (required): When the user reviews customer account balances (Receivables : Ac…Niall McColl 151 views 17 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections -
Customer Account numbering based on customer profile.Summary: The client is looking to have auto generated sequence numbering on customer account based on customer profile. Content (please ensure you mask any confidential …
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How to charge addictional fee of 4% on Amex credit card transactions.Summary: We are implementing credit card payments using FIServ for one of our clients. There is a requirement to charge a 4% additional fee on Amex cards. Can anyone hel…Krishna Kanth Kommuru 15 views 0 comments 0 points Started by Krishna Kanth Kommuru Payables, Payments & Cash Management
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Is there any app to validate the site of customer?Hi, I would to know if there is some validation with google maps or another app when I create a site in the customer. Regards RominaRomina Grimaldi 11 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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is there any guide/tutorial on how to setup customer party heirarchy?Summary: Hi, We are planning to setup credit check at customer party level. But there seems to be no specific document on how to setup customer party hierarchy. we found…
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How to assign DUNS number at Customer Account LevelThere is party called YUMS brand which is at the corporate level and it has a DUNS number. Underneath this party, there are multiple Franchise accounts with name as Taco…
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What is the difference between Balance forward billing and customer statementSummary: What is the difference between Balance forward billing and customer statement Content (please ensure you mask any confidential information): When reviewing the …Aswathy Edison-Oracle 11 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Error with findPerson method in crmService/FoundationPartiesPersonServiceSummary: We are receiving following error message when we are trying to find the contact party created through the SOAP service "crmService/FoundationPartiesPersonServic…