Customer
Discussion List
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fbdi "CustomerImport" for adding sites to an existing customerWe need to use the FBDI to add some sites to an existing customer, how can we use the CustomerImport for that requirement? -
how to specify contact prefix in customer FBDISummary: Hi Team We are uploading customer using 19 pages Oracle Fusion Trading Community Model Data Import program since we want to specify customer fax phone number. B… -
How to suppress credit memo for print email but Invoices should be allowed?Summary: Content (please ensure you mask any confidential information): We need an ability where Credit memo should be suppressed/restricted for print email to the custo…
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Scheduled Proceses for Dunning LettersI am currently setting up dunning in our development environment. I have been able to complete the configuration and I am able to send dunning letters. I just have one q…Georgina Catchpowle 10 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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After 25A, customers whose profile is set to XML invoice delivery method are not searchableSince 25A, we can’t search for customers in the From/To Customer fields of custom ESS jobs, even though we use the same CustomerAccountVO and CustomerVVO LOVs as the see…
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Customer Bank Account Setup issue at customer site levelScenario: When the user attempts to create a bank account from the Payment Details section at the Customer Site level, they encounter the error: "A record with this comb…
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Import Trading Community Data in BulkSummary: Hi All, I am having an issue trying to import customers through ERP adapter in OIC. I could successfully load the files in interface table but theImport Trading…Sumana Bhattacharjee_ 355 views 22 comments 1 point Most recent by User_PL1IL Receivables & Collections
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Issue to Fetch Customer Details Based Upon Customer Site DFF Using SOAPI am unable to filter Customer Account Based Upon Customer Account Site DFF using Soap API. Can you please help to Find the All the customer Account Based Upon Customer …
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Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t…Kevinegas 13 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update?Mariam Umar 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema…
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Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C…
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Customer bulk import - Possible to generate a Batch using ApiSummary: Is there an API to create a batch in fusion? Content (required): When using the bulk customer import dataload template it is first required to generate a batch …
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How to use FBDI Upload Customers for adding dunning purposeSummary: We want to use the Oracle Dunning Process however there does not seem to be an easy way to update customer data so that 1) We can update a bill to site (the pri…
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Generate Audit reportsSummary: We need confirmation from Oracle on two points to address the audit related questions, 1.We are testing the audit reports after updating email id/phone in the c…Snemali 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add the bank account that's already been created and linked to a customer? I can only see itSummary: Can't find the external bank account that i have created in the payment instruments section in Manage customers page . But I can see it's linked when i try to a…
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AR Refunds - Help and GuidanceSummary AR Refunds - How can these be easily processed in AR/AP?Content Hi We are about to start issuing refunds from AR, sending the invoice through to AP to be paid in…
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How to create and link bank account to customer account/siteSummary: How to create and link bank account to customer account/site Content (required): How to create and link bank account to customer account/site in Oracle Cloud Fu…
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Customer Upload via FBDI – Ship-To and Bill-To Not SyncedWhen reviewing the front end after uploading multiple customers through the Upload Customers FBDI file, I noticed that for some customers the Ship-To purpose was created…
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Ability to import Customer Name and Address in multiple languagesSummary: We are working on importing customers and related data objects from legacy SAP systems for a major client. It has Customer Name and Address in multiple language…Narendra K M 111 views 7 comments 0 points Most recent by FlorenciaWasserlauf-Oracle Receivables & Collections -
What is the impact of Customer Contact on downstream processes?Summary: Content (please ensure you mask any confidential information): Please help us to have clarity on the below mentioned points: 1) Account level contact vs Site le…
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Bulk update of customer account profiles to disable "Send Statement" optionSummary: We have a requirement to update 800k existing customer account profiles to disable "Send Statement" option. Content (please ensure you mask any confidential inf…Ganesan G - Trinamix 1 view 0 comments 0 points Started by Ganesan G - Trinamix Receivables & Collections
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Customer Statement ReprintHello, Hope everyone doing good. While running 'Create Customer Statement' program and when I select Generate Bill as Re-print i am not getting any value under Cycle fie…
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I need to get the data from the DFF at the organization level, but I couldn’t find any API.Summary: Content (please ensure you mask any confidential information):
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Is there any REST API to get HZ_IMP_BATCH_SUMMARY details?Summary: Hi, Currently we are trying to run recon reports based on 'Import Bulk Customer Data' job completion. Hence, we are using HZ_IMP_BATCH_SUMMARY table to get the …
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Using FBDI to Add Dunning Responsibility to existing Bill to ContactsSummary: I need some help on how to use the Customer Import File (FBDI) for updating existing Customer Account Site Contacts to add another Responsibility of Dunning to …
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unable to load customer account dff with number data typeSummary: Hi Team, I have a dff value with Number data type defined in customer master account level. I want to populate the value for this DFF using FBDI. I am not findi…
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How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 161 views 9 comments 0 points Most recent by Olga Ikiz Receivables & Collections
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Want to update the Customer information in account for the category manager fillSummary: The client has requested an update to the Category Manager field for accounts where customers were created manually. Is it possible to update the Category Manag…