Customer
Discussion List
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Need help with query that fetches new and old value of a bank account on a customer siteSummary: Customer bank account audit trail report. Content (please ensure you mask any confidential information): We have enabled audit trail on external bank accounts a… -
Do we have any process to know the Inactive customers list in receivables Oracle fusion?We have a requirement to get the list of Active and Inactive Customers in Receivables. I have tried to search in advance search add fields In manage customers but don't … -
Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …
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How to generate customer statement prints on location based printers automaticallySummary: We need the ability to default a specific printer based on the office location of the user (within the same job role) when printing customer statements. Content… -
How can I update Send dunning letters check massively in the accounts profile ?How can I update Send dunning letters check massively in the accounts profile in the customers?Cristian Gonzalez S 46 views 5 comments 0 points Most recent by Jiten Jataniya Receivables & Collections
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We are trying to obtain a Audit report which captures audit for customer bank account changes.Summary:We are trying to obtain a Audit report which captures audit for customer bank account changes. The business need is to capture the following details for audit: I…
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Bill to address in credit memoI created a credit memo from an invoice, and when I click complete, this error appears: a bill_to_address_id cannot be null in a complete invoice because a billing addre…
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Customer Site LimitWhat is the limit on the number of customer sites that can be created in Receivables? Currently, one of our customers has 4757 sites in the system, and users have report…Gracie Martin-Oracle 14 views 2 comments 0 points Most recent by AARE AJAYKUMAR Receivables & Collections -
How to update the customer site level DFF details in bulk oracle fusionHi, We want to update the customer site level DFF details for multiple customers, we want to know how we can achieve it. Is there any FBDI or from customer creation spre…
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Customer Profile Web Service Is Failing With TAX_PRINTING_OPTION Is Invalid Message.Why is it that if I send this SOAP request to the same customer in the same environment it works with one user, but with another it gives this error? Customer Profile We…
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Ship to site is picked for a different account address setShip to sites are one-to-one mapped with account address set and is linked with Business Unit. In case of multiple Business Unit, ship to site of one account address set…
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Is there an REST/SOAP API to create a new customer site for an existing customerSummary: Hi, We are working on integrating Oracle fusion with Sales force using OIC as middleware. We already have customers created in Oracle. We want to create a new c…
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REST API to create Customer Ship-Tos?Summary: Can you please share if there are any CREATE API for Customer Ship-to. I got the GET API details but looked for CREATE. If so, can you please share sample paylo…SIVASANKARAN GOPALAN 4 views 0 comments 0 points Started by SIVASANKARAN GOPALAN Receivables & Collections
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How do I create a custom role to create and manage customers if I don't have AR licenses?Summary: How do I create a custom role to create and manage customers if I don't have AR licenses? Content (please ensure you mask any confidential information): Our cli… -
Import Trading Community Data in BulkSummary: Hi All, I am having an issue trying to import customers through ERP adapter in OIC. I could successfully load the files in interface table but theImport Trading…Sumana Bhattacharjee_ 378 views 23 comments 1 point Most recent by Sumana Bhattacharjee EC Receivables & Collections
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How to use FBDI Upload Customers for adding dunning purposeSummary: We want to use the Oracle Dunning Process however there does not seem to be an easy way to update customer data so that 1) We can update a bill to site (the pri…
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JP Morgan's integration: How to link a customer to a bank accountSummary: JP Morgan's integration: How to link a customer to a bank account Content (please ensure you mask any confidential information): We are currently using JPMorgan…
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fbdi "CustomerImport" for adding sites to an existing customerWe need to use the FBDI to add some sites to an existing customer, how can we use the CustomerImport for that requirement?
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how to specify contact prefix in customer FBDISummary: Hi Team We are uploading customer using 19 pages Oracle Fusion Trading Community Model Data Import program since we want to specify customer fax phone number. B… -
How to suppress credit memo for print email but Invoices should be allowed?Summary: Content (please ensure you mask any confidential information): We need an ability where Credit memo should be suppressed/restricted for print email to the custo…
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Scheduled Proceses for Dunning LettersI am currently setting up dunning in our development environment. I have been able to complete the configuration and I am able to send dunning letters. I just have one q…Georgina Catchpowle 18 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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After 25A, customers whose profile is set to XML invoice delivery method are not searchableSince 25A, we can’t search for customers in the From/To Customer fields of custom ESS jobs, even though we use the same CustomerAccountVO and CustomerVVO LOVs as the see…
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Customer Bank Account Setup issue at customer site levelScenario: When the user attempts to create a bank account from the Payment Details section at the Customer Site level, they encounter the error: "A record with this comb…
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Issue to Fetch Customer Details Based Upon Customer Site DFF Using SOAPI am unable to filter Customer Account Based Upon Customer Account Site DFF using Soap API. Can you please help to Find the All the customer Account Based Upon Customer …
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Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t…Kevinegas 15 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update?Mariam Umar 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C…
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Generate Audit reportsSummary: We need confirmation from Oracle on two points to address the audit related questions, 1.We are testing the audit reports after updating email id/phone in the c…Snemali 6 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add the bank account that's already been created and linked to a customer? I can only see itSummary: Can't find the external bank account that i have created in the payment instruments section in Manage customers page . But I can see it's linked when i try to a…