Customer
Discussion List
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Create Customer Statement Program at BU level is completing in ErrorSummary: Hi, On running Create Customer Statement Program at BU level, Create Customer Statements: Generate Log Program is completing in Error ORA-06502: PL/SQL: numeric… -
How the "Oracle Fusion Payments - Fiserv SnapPay auto-reconciliation plugin" works in Fusion?Summary: Need information on how the "Fiserv SnapPay auto-reconciliation plugin" works in Fusion Payments. Content (please ensure you mask any confidential information):…Manohar - Oracle-Oracle 15 views 0 comments 0 points Started by Manohar - Oracle-Oracle Receivables & Collections
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Need API to update a customer profile with EffectiveEndDate = sysdate & Create new with startdateNeed API to update an existing active customer profile with EffectiveEndDate = Sysdate and create a new profile with EffectiveStartDate = Sysdate 1.Maitree Dwivedi-Oracle 14 views 2 comments 0 points Most recent by Maitree Dwivedi-Oracle Receivables & Collections
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Block the insert of duplicate customersUsually our users insert a new customer, without control before if he already exists. Someone knows how can we avoid that duplication? for example setting the insert of …
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How to set the value of "province" in max 2 character in customer address pageWe need to set the value province in 2 character, someone knows if exists a configuration in set up and maintenance or if I have to use a sandbox? thank you
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Update Organization Profile DFF using APISummary: Update Organization Profile DFF using API Content (please ensure you mask any confidential information): Hi, I am unable to create/update a DFF value at Organiz…Zahid Rahim 25 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Master Unable to update Site address using FBDI for customer created from UISummary: HI Team, Customer Master Unable to update Site address using FBDI for customer created from UI because original system reference is blank. Is there any way to d…Akhil Chawan 14 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer not imported due to incorrect country codeWe tried to import a customer through the integration which got failed but after checking the batch file it is giving error that country code is not correct. How can We …
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AR_Errors in Customer Load via 19 sheets FBDISummary: Hi Team, I am in the middle of loading customers using FBDI 19 sheet template and during the preimport I encountered errors related to Contacts and Account Cont…Rahul Kumar Gupta.-Oracle 66 views 3 comments 0 points Most recent by Rahul Kumar Gupta.-Oracle Receivables & Collections -
How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using FBDI creating new source #How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using bulk FBDI can see it is creating new source # & this will create issue on autoinvoice from OM to AR…Santoshh Mishrra 12 views 1 comment 0 points Most recent by Santoshh Mishrra Receivables & Collections
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License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer…
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End date ship to customer using manage customer screen instead Customer Data ManagementSummary: Currently the ship to customer site can only be end dated using customer data steward role and go to Customer Data Management->organisation to deactivate the sh…
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Is this good approach to mass update of email address, Upload Customers from SpreadsheetBy Upload Customers from Spreadsheet, we perform mass update of email addresses. Will this be a good approach.
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Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR ModuleSubject: Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR Module Hello All, I hope you are doing well. I am reaching out for assistance regard…Muppirala Bharat 32 views 6 comments 0 points Most recent by PrudhviGajula Receivables & Collections
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Dunning History always assigns full batch of letters to one customerHi, We have noticed that when the dunning letters are produced and saved to Customer History within Collections, each time one customer has the entire batch (containing …
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customer import showing wrong BUHi All, we have loaded 2 customer records one bill to & ship with expected/correct BU but after load can see it is showing wrong BU, any specific reason, how system will…Santoshh Mishrra 1 view 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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Any API available to interface Customer credit card information in customer masterNeed to interface credit card details from and staore on customer master
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Privilege for Manage Statement CycleSummary: Hi All, We need to provide the access privilege to user for only the task 'Manage Statement Cycle' from Setup and Maintenance. Could you please guide us which d…Satyanarayan Panda 1 view 2 comments 0 points Most recent by Satyanarayan Panda Receivables & Collections
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AR: Back dated Recurring Bill Plan to Generate Cumulative Invoice Till the Second Bill RunSummary: Issue & Expected Result - When we Generate the Recurring Bill ( 6 months ) from Previous period ( Nov -24 ) , Considering the Current period is ( Mar-25 ) Syste…Rakesh Nataraj-266181 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Customer Organization level are not captured in the Audit reportSummary: As part of the “Receivables” Audit Report for Customer updates, we observed that Customer account and Customer Site changes are being captured as expected. I ha…
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Unable to Query Transactions using Receivables Inquiry RoleSummary: We have created a custom read only role based on this document How to Create Read-Only / View Only Custom Role for Transactions & Receipts ? (Doc ID 2372533.1) …Abby Syukriyatul Ardey 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How remove correct record option from profile historyHi, how remove or disable correct record option from profile history in account the customer
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…Gabriel Kinovisques 21 views 4 comments 0 points Most recent by Deepak Singal Receivables & Collections
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Customer account site context site DFF notSummary: We have created a context sensitive dff at cust account site level. After we select the context and save the value. The segment disappears and does not the valu…
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Record customer short code in customer masterSummary: Hi! We have a requirement to record customer short code against each customer in the customer master Content (please ensure you mask any confidential informatio…
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How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…
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Please inform us how to generate a list of customers in Oracle Receivables.We need to extract the customers information from Oracle Receivables, especially with the mandatory field of Usage. We tried OTBI, however the Subject areas don't have t…S MURALI MOHAN 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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What table/field is customer account → communication → select an account contact -> contact points -Summary: I'm trying to find a table that contains the role of a customer contact point which is in the customer account → communication → select an account contact -> co… -
Customer Statement - Date PrintedHi, Currently, Date Printed for a Customer Statement is only available at Statement Cycles if the Craete Customer Statement Program is run for all the customers within t…Shanky_CPU 38 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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how to search a customer account by tax registration NumberI want to be able to search a customer by Tax registration Number. I cannot find the field in the saved searches Navigation: Receivables > Billing > Manage customers > S…