Customer
Discussion List
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How to update the customer site level DFF details in bulk oracle fusionHi, We want to update the customer site level DFF details for multiple customers, we want to know how we can achieve it. Is there any FBDI or from customer creation spre… -
Customer contact and email id upload/update option is available or notSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
how to specify contact prefix in customer FBDISummary: Hi Team We are uploading customer using 19 pages Oracle Fusion Trading Community Model Data Import program since we want to specify customer fax phone number. B… -
Not able to import customer profile sitesSummary Not able to import customer profile sitesContent Team, We have followed this note (How Can Customer Account Level Profiles be Imported, After Customer Account Re…Surya01 735 views 16 comments 2 points Most recent by Guggilam Vinay Kumar Receivables & Collections -
Ship-to Site Number field is missing in the Receivables Transactions Real Time subject area for OTBISummary: I need to add *Ship-To Site Number field and I don't see it available under Receivables Transactions Real Time subject area. Please suggest if it's available in…Rahul Kumar Gupta.-Oracle 26 views 4 comments 0 points Most recent by Matt Lennon - Terillium Receivables & Collections -
Updated customer account attributes not found in systemSummary: Hi Team, I've updated attribute8 in customer account additional information for around 350 customers with FBDI file. The customer data import was successfully c…
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enter a combination of the CUST_SITEUSE_ORIG_SYSTEM and CUST_SITEUSE_ORIG_SYS_REFSummary: I am geting this error when i am trying to import both BILL to and Ship to for the same ID Content (please ensure you mask any confidential information): Why do…
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Bill to address in credit memoI created a credit memo from an invoice, and when I click complete, this error appears: a bill_to_address_id cannot be null in a complete invoice because a billing addre…ACNROMA2023 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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customer import using FBDI as an integrationSummary: We have a requirement to create customers of type ORGANIZATION using FBDI template. I understand that we need to have batch created everytime and batch id has t…Pradeep Kumar Sundararajan 5 views 1 comment 0 points Most recent by Pradeep Kumar Sundararajan Receivables & Collections
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How to create Customer Site Profile using SOAP and assign Collector?I’m trying to create a Customer Site Profile in Oracle Fusion using SOAP services. I need to assign the Profile Class as "DEFAULT" and set the Collector as "Default Coll…
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Unable to Edit the Reciprocal Flag in Customer Account RelationshipsHello, We created a relationship between two customer accounts with the reciprocal flag left unchecked. Now we would like to update this relationship to enable the recip…
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Customer site assign to different BU set with same site detailsSummary: Customer account site needs to assign different BU set with same site number and address including profile class and contact details Content (please ensure you …
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How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit AuthorizationsSummary: How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit Authorizations → In the RA_CUSTOMER_TRX_ALL table, there are transactions associated with an inactiv…Sachi Jain-Oracle 31 views 2 comments 0 points Most recent by Mohit Baid-Oracle Receivables & Collections
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Upload Date Type DFF Attributes via Customer Import Template FBDIThere is a Business requirement to define DFF of a date type at Customer Account, Customer Site, Customer Site Use, Customer Organization Profile, Customer Person Profil…SantoshMuddu 54 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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Bulk Update of Customer Site Profiles using Web ServiceSummary: Bulk Update of Customer Profiles using Web Service Content (please ensure you mask any confidential information): Hi - I have used the SOAP Web Service to updat…
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Credit Classification 'AR_CMGT_CREDIT_CLASSIFICATION'Summary: Hi, Can anyone explain how credit classification is used in the credit mgt flow and what's the usage for each of the seeded code such as low risk, moderate risk… -
Can we hide the Private Checkbox at Customer note?Summary: We have requirement that all users with the access should be able to see the notes added by other users. User should not see the private checkbox while adding o…Pallavi Gopal-Oracle 1 view 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Security role for taking credit card paymentsI would like to know if there is a role or a workaround that will allow a user to take only credit card payments. I was going to try to use the Billing Portal for intern…
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Significance of Credit Limits at Late Charges tabI would like to know the significance of Credit Limits uder Late Charges tab in customer account profile. If we are updating Order Credit Limit to NULL under 'Account P… -
how to configure review and submission before merge requests are fully processedSummary: I need to know how to reverse or review a merge. Content (please ensure you mask any confidential information): Version (include the version you are using, if a…
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CDM License for Customer Ship to SiteSummary: Is it possible to end date a Customer Ship to site and avoid getting it in the AR transaction LOV without CDM license? Content (please ensure you mask any confi…Rajat Aggarwal 18 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections -
How not to print unapplied receipts into customer statementsSummary: We are testing feature sending the customer statements and would like to know Is there any option not to include unapplied payments and on account amounts into …shivakumar.gurram 1 view 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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Customer upload error -oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored outSummary: I have encountered this error during customer upload through spreadsheet - oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored out Attached log file…
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Daily Direct Debit Limit for CustomersSummary: I have a requirement to set Direct Debit limits on Customers based on their agreement with the client. Currently there is no OOTB functionality to manage this. …
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Require Customer daily Auto-debit limitSummary: Our client wants to have Customer daily auto-debit limit so that if direct debit is setup, they can restrict the payment from customers to a defined amount irre…Vrinda N-Oracle 13 views 2 comments 0 points Most recent by Ben Werkheiser Receivables & Collections
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Guidance Needed: Sending Customer Statement PDFs Directly to Printers in Oracle Fusion ReceivablesHello Oracle Community, I'm reaching out for advice regarding printer configuration and document distribution within Oracle Fusion Receivables. Scenario: After running t…
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Is it possibile to update customer data using FBDI "Upload Customer"?I just need to add the registration number of many customers existing in Oracle, and we need to use the FBDI, is it possibile to do it? when i tried I read that error: "…