Customer
Discussion List
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Warning message does not appear upon storing a duplicate tax registration number.Summary: Warning message is not appearing when updating a duplicate tax registration number at the same party level, even though in "Manage Country Default Controls", va… -
Customer mergeThere is requirement from the user end that they need to merge the Customer Organization level & Customer Account level as there are many duplicate records created at bo…
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How to update Customer Contact Details using Excel TemplateHi All, I am trying to add Responsibility type to existing customer contact. I used ADFDI template which instead of updating existing contact adding new contact. I am lo…
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Create Automatic Receipts - Transaction not getting selectedSummary: Create Automatic Receipts - Transaction not getting selected Content (please ensure you mask any confidential information): Hi - I am going here: Receivables > …
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…martingabriel Kinovisques 135 views 6 comments 0 points Most recent by Kumar Rao-Oracle Receivables & Collections
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Unable to load customer account DFF's when creating Customer using spreadsheetSummary: How can we populate the custom DFF's values for the CR Number and CR Expiry Date when creating AR customers using the spreadsheet upload? We have set up DFFs at…Anumakonda Lavanya 55 views 2 comments 0 points Most recent by Anumakonda Lavanya Receivables & Collections
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I am not unable to register customer in Bill managementSummary: I want to use Bill Management but couldnt register any customer to the Bill management. Content (please ensure you mask any confidential information): I have cr…Manisha Sujal Puria 23 views 1 comment 0 points Most recent by Khizra Siddique Receivables & Collections
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E-Invoicing for Saudi Arabia, Germany and France through AvalaraSummary: Hi Team, We have a requirement for generating e-invoices through Avalara for countries such as Saudi Arabia, Germany, and France. Could you please confirm wheth…Lavanyaa Damodaran 8 views 0 comments 0 points Started by Lavanyaa Damodaran Receivables & Collections
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Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …
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Import Trading Community Data in BulkSummary: Hi All, I am having an issue trying to import customers through ERP adapter in OIC. I could successfully load the files in interface table but theImport Trading…Sumana Bhattacharjee_ 463 views 26 comments 1 point Most recent by Sumana Bhattacharjee EC Receivables & Collections
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How do we delete an existing Customer Contact role at the Account Site Level using FBDI or API?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Manikanta reddy Jaripothula 12 views 0 comments 0 points Started by Manikanta reddy Jaripothula Receivables & Collections
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How to send a notification to user while creation of AR invoiceWe need to trigger a notification or alert to the user during the creation of an AR Invoice if there are any available prepayments for the customer. This is necessary be…
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How to get the Highest credit limit usage value for customer wise?We developing credit snapshot report, How to get the Highest credit limit usage value for customer wise? From the time the customer is in Oracle Cloud what is the highes…
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The Tax Registration Already Exist for party type Third PartySummary Have encountered an error while creating a new Customer with the same Tax Registration Number as SupplierContent Hi all, Please help if you encounter the same is…Miles Purihin-Oracle 71 views 4 comments 1 point Most recent by Mahamood Sk Receivables & Collections
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Is it possible to centralize customer refunds in AP into one single business unit?Summary: Hello Experts, My client has two business units in AR, but only one business unit in AP (let's call it BU#1). When they issue a refund for a customer from BU#2,…Conor Pewterbaugh 18 views 0 comments 2 points Started by Conor Pewterbaugh Receivables & Collections -
Unable to complete the AR Transaction in Fusion - Status is Incomplete - Error receivedSummary: Transaction (invoice) in AR, not allowing to complete - status shows as Incomplete - Tax Regime Error Created same Invoice for the same Customer/Bill to address…
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API to fetch BillTo customer site number & ShipTo Customer Site NumberHi, I am looking for an API which can provide me the BillTo customer site number & ShipTo Customer Site Number. I found a SOAP wsdl which is providing me with the costum…
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REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo)Summary: REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo) Content (please ensure you mask any confidential informatio…Abdullah Munaz 347 views 5 comments 0 points Most recent by Mrinali_Tiwari Receivables & Collections
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How to create a customer and populate the tax registration number through APISummary: We would like to know what's the correct sequence of API calls to create the customer with his tax registration number correctly populated. Content (please ensu…Joana Falcao 19 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections -
What is the impact of end-dating a customer account on historical data and reporting?Summary: As we have customers with multiple accounts, having those which are not active or used is becoming an issue. In test, we found that historical data for inactiva…
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25D Consolidated Invoices - grouping Transaction TypesSummary: 25D Consolidated Invoices - grouping Transaction Types Content (please ensure you mask any confidential information): Referring to the 25D feature - Consolidate…Janelle Azimullah-Oracle 43 views 1 comment 0 points Most recent by Jithendra-Fusion Receivables-Oracle Receivables & Collections -
unable to edit the customer account level details receiving the below errorAn application error occurred. See the incident log for more information. An application error has occurred. Your help desk can use the following information to obtain a…
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Getting error while creating new customers and creating site purposesSummary: We are getting an error " The value for the foreign key {1} isn't valid. You must enter the {0} column name from the {2} table. (AR-855645) when creating custom…IMS - ERP Support 52 views 2 comments 0 points Most recent by vinay.chinranji Receivables & Collections
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Enable supplier for existing customer from UISummary: Enable supplier for existing customer from UI Content (please ensure you mask any confidential information): I would like to know how I can use an existing cust…Luca Nobili PWC 69 views 2 comments 0 points Most recent by Luca Nobili PWC Receivables & Collections
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Is there any limit on total number of contacts that can be imported/created/stored in cloud.We are looking to import the customer contacts from External System. Can you please let us know if there is any limit on total number of contacts that can be imported/cr…Ratan Shiva-Oracle 7 views 0 comments 0 points Started by Ratan Shiva-Oracle Receivables & Collections
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Is there a plug-in/connector for Salesforce to sync contact dataCan you please let us know if there a plug-in/connector for Salesforce to sync Customer contact data.Ratan Shiva-Oracle 8 views 0 comments 0 points Started by Ratan Shiva-Oracle Receivables & Collections
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Do we have standard API’s for external systems to create/update contact informationWe are looking to create and update the customer contacts from External System. Can you please help us if we have any Standard REST API to create and update the customer…Ratan Shiva-Oracle 12 views 0 comments 0 points Started by Ratan Shiva-Oracle Receivables & Collections
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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LOV_BankBranchName with given set of values leads to multiple matching rows for a row of typeSummary: I am getting below error while updating external bank account with bank name and branch name. This error occurs only incase of same branch name exists multiple …VENKATA SWAMY BATHINA-Oracle 45 views 1 comment 0 points Most recent by Alon Receivables & Collections