Customer
Discussion List
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How to link the Bill-to Site to Site (with the purpose Ship to)?Summary: Hi We have requirement to link the bill-to site to Site (with the purpose Ship to). We have create many customer with Bulk Import. But in this doc Doc ID 162451… -
Print customer statementsSummary: Is it possible to print all outstanding invoices in a customer statement, regardless of when the previous customer statement process was last run? Content (requ…Raj Mohanraju FRNT 14 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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How to prepare FBDI to update site level customer profile discount grace days valueSummary: How to prepare FBDI to update site level customer profile discount grace days value Content (required): I understand that for Site Profile we need to populate H…Ajay Hareesh 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Basic question about Profile Class change triggering update to Strategy in CollectionsSummary: Basic question about Profile Class change triggering update to Strategy in Collections Content (required): Hi - sorry for possibly a basic question, as I am not…Jim. 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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what is the maximum number of customers which can be created in Oracle cloud?Summary: What is the maximum number of customers which can be created in Oracle cloud? Is there a limitation or recommended number which should not exceed? Content (requ…
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Upload Customers from Spreadsheet - errorHello, Facing a couple of issues while trying various options. Requesting your assistance. First Issue: If I download the template, fill up the data, generate zipped and…Preethi Kirthi 12 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Unable to create Customer Profile at organization levelSummary: We are trying to create customer profile at organization level but cannot find the correct payload to pass. The field CustomerAccountId looks to be mandatory an…
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query regarding setting up customerSummary: Profile History/ Receipts Matching/ Match Receipts By - we are currently leaving this blank What is it used for ? Is there a setting somewhere else for this so …Vivek Makwana - Finance 1 view 2 comments 0 points Most recent by Vivek Makwana - Finance Receivables & Collections
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AR Cash ReceiptsSummary Which Role gives us the access to print AR Cash Receipt Print report?Content Which Role gives us the access to print AR Cash Receipt Print report? Version 21B
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What product do I select for changes to customer master file.Summary: is there any seeded Oracle report/log of all changes made to customer AND vendor master files? Content (required): Version (include the version you are using, i…Vivek Makwana - Finance 11 views 0 comments 0 points Started by Vivek Makwana - Finance Receivables & Collections
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Invoice without a dispute included in Bad debt journalSummary: Why would a current invoice which is not past the due date or have a dispute be picked up on the bad debt provision journal? Content (required): Why would a cur… -
Is it possible to add flexfields (of any kind) to the customer profile history?We need to add details to the customer profile history page. This information is evolving at the same rate as the credit limit definitions so this is the perfect way for…
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REST & SOAP cause multiple entries in hz_party_usg_assignments for the same Customer Account PARTY.Summary: Hi Receivables Experts. Using REST to create a Party and then SOAP to create the Customer Account for that party results in two active records in hz_party_usg_a…
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Promise to Pay - InstallmentsContent If a customer has an invoice due for $5000 and we have created a promise, to pay 1000 this month, 1000 next month September, 1000 in october, 1000 in november, 1…Kanika Mahajan 57 views 1 comment 1 point Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Can Customer Contact information be defaulted to all uppercaseSummary: Content (required): While manually creating contacts, the contact information does not get defaulted to uppercase, Is there anyway in which we can default it to…Himadri123 21 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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AR Customers - Adding attachments or leveraging Customer Data Management?Content We would like to attach customer documents (such as contracts) to the overall customer versus an invoice, however within Receivables - Create Customer, there is …Marlo Cordio 44 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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How to send output's for Import AutoInvoice(Execution Report) over email to usersSummary: we have a requirement to send output's for Import AutoInvoice(Execution Report) over email to users. Content (required): we have a requirement to send output's …User_FVJ8C 5 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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23B: Manage Customers Telephone Number sometimes Displayed as AsterisksSummary: On Manage Customers, the Telephone number at account level is sometimes displayed as asterisks rather than showing the number. Content (required): On Manage Cus…Niall McColl 1 view 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections -
How to Restrict Suppliers with no Account in Manage CustomersSummary: In EBS r12 we used to have a profile option to restrict suppliers listing in Manage customers when no account exist. Is there a similar profile option available…
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How to Import Bulk Customers with FBDI Template using OIC ERP Adaper and receive a CallbackSummary: How to Import Bulk Customers with FBDI Template using OIC ERP Adaper and receive a Callback Content (required):How to Import Bulk Customers with FBDI Template u…Gireesha Pinnagoda 21 views 2 comments 0 points Most recent by Gireesha Pinnagoda Receivables & Collections
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Bad Debt report CustomizationSummary What are the best steps for customizing a bad debt report?Version Oracle Fusion R13Patrick Chrabieh 54 views 1 comment 6 points Most recent by Daniel Stanislav-Oracle Receivables & Collections -
Change Strategy button is greyed out for a transaction and working for other transactionsContent Change Strategy button is greyed out for a transaction and working for other transactions.Kanika Mahajan 45 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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Table based Global DFF value set values not appearing in LOV at Account level in Manage CustomerSummary: Configured a tabled based DFF for Customer Account screen Content (required): We have Configured a tabled based DFF for Customer Account screen. But, when we se…Aswathy Edison-Oracle 12 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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How to validate customer address while/after loading invalid data into cloud?Summary: When loading customer data, the address validation for mandatory column is not working and the process loads invalid address into the cloud. Has anyone experien…
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We are receiving an error message BY_INSTRUMENT_ASSIGNMENT_DATE when applying receiptsSummary: We receive an error message when we attempt to apply a receipt to an invoice which is dated before the the payment instrument is valid at the supplier site. We …Robert G Wilkinson 41 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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Unable to Merge Customer AccountsSummary: Hi, We are unable to merge customer accounts. Content (required): We are unable to merge customer accounts. We closed all open AR transactions and AP transactio…Justin Jude George 32 views 1 comment 1 point Most recent by Daniel Stanislav-Oracle Receivables & Collections
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How to add Customer PO Number in Recurring Bill plan contract in Receivables after Invoice createdSummary: Bill plans (recurring billing in Receivables) do not allow POs to be changed once invoice is generated in AR against plan. Currently a few customers that are in…Baskara Sateesh-Oracle 11 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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How to do a bulk upload for the Extensible field in Address section of Customer siteSummary: We have created extended attributes from Application Composer in the Address object. Now we want to update that field value to multiple customer sites. Hence we…Karishma Mungara-Oracle 11 views 0 comments 0 points Started by Karishma Mungara-Oracle Receivables & Collections
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Error message when adding bank account to Customer - need to find original CustomerSummary: Error message when adding bank account to Customer - need to find original Customer. I've seen another post about the error "A record with this combination of v…Brad Kirschner 1 view 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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How to rename Field on Customer PageSummary: Hi Experts Can you please advise how to re-name the below fields on Customer Page Your advise would be helpful for us Ex: We want to rename "Address Arabic to "…