Customer
Discussion List
-
How to make Oracle fusion standard fields mandatory when creating a new customer in ARI want to make the Customer class as mandatory while creating new customer. When the user tries to save the customer without selecting customer class it should not allow…SrikanthReddy 121 views 4 comments 0 points Most recent by len.baetiong-Oracle Receivables & Collections -
Configure Dunning letter to be sent to third party printer to customerHi , We have a requirement to send dunning letter to customer via both email and printed version to third party printer. How do I configure the same within Oracle fusion…
-
Need Explanation of Error Codes for RA_CUSTOMER_PROFILE_INT tableSummary: We are encountering multiple error codes while processing records from RA_CUSTOMER_PROFILE_INT table. We were able to decode most of them using this note but de…
-
New Customer Profile ClassesWe have a requirement to create new customer profile classes and assign them to the existing customers. I have a question, when we create and assign them to the customer…
-
How to resolve FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid?Summary: FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid Content (required): While using FBDI to load Customer Contacts we are facing with an error where by …Rahul Kumar Gupta.-Oracle 1.6K views 12 comments 0 points Most recent by User_3CUGE Receivables & Collections -
same reference data set across 10-14 Business Units when creating customer addressesWe are planning to use the same reference data set across 10-14 Business Units when creating customer addresses, as we understand (In Oracle Fusion Cloud Applications, a…
-
Request to Exclude Zero-Amount Records from Standard Customer Statement ReportHi Team, We have requirement in the standard customer statement report output and require a solution or workaround to exclude zero-amount records from the report. For re…Raman_Balasubramaniam 35 views 3 comments 0 points Most recent by User_VQFGM Receivables & Collections
-
We are not able to segregate the customer master details of different Business unitsWe are not able to segregate the customer master details of different Business units. Is Oracle planning to fix this in near future? Users of Other Business units can al…
-
How can we update email address for customer through FBDI?Hello, How can we update email address for customer account and site level through FBDI. Can please guide steps. Regards, Deepak
-
guidelines for customer addresesSummary: Hello, As per the guidelines for customer addreses: https://docs.oracle.com/en/cloud/saas/financials/25b/fairp/guidelines-for-customer-addresses.html "When you …
-
Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab…Safeer Khan 945 views 7 comments 7 points Most recent by Sudhakar Reddy N-Oracle Receivables & Collections -
Customers 4-tab FBDI is Overriding Profile created by Customer 19-Tab FBDISummary: We are creating customers using 19-Tab FBDI as we have Bulk Data to Load. When we create them, we are populating "RA_CUSTOMER_PROFILES_INT_ALL" sheet with all t…KaushikPola-Oracle 13 views 3 comments 0 points Most recent by SureshRamanujam Receivables & Collections
-
Fusion table that stores a join of customers and the items they purchaseHi All, We are trying to assign GL Codes to the AR Invoice report for a customer. The GL codes are specific to the item and customer combination. I would like to find ou…
-
Add new search field under "Review Customer Account Details"Summary: Our business is looking to add a new search field under "Review Customer Account Details" Content (please ensure you mask any confidential information): Hello e…
-
AutoInvoice Import interface invoice with header DFFSummary: We are using the Receivables AutoInvoice Import Interface FBDI, to import invoices to AR interface. We are trying to import the invoice header DFF but there are…
-
Ability to view Receivable Balances with Ship-ToOn Receivables Transaction Screen, There is a Tab - Review Customer Accounts. Currently the customer accounts can be viewed by Customer, Account Number, Bill-To Site and…
-
Is it possible for an external system to initiate a customer hierarchy update via web service?Summary: We are preparing for go-live and need confirmation on whether Oracle supports external system-initiated updates/uploads to customer hierarchies using web servic…amanda bullard 21 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
-
How can we update the customer address site purpose in Receivable ?In Oracle Fusion Receivables, how can we update the Customer address site purpose (e.g., Bill-To, Ship-To) for a customer site using SOAP or REST APIs? Also, explain how…Yashwant 71 views 11 comments 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
-
Update customer profile from dateWe have a scenario where we would like to update all the dates in customer to a past date. Example - Customer was originally created on 30-04-2025, we updated the from d…Ankita Kumari1 8 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
-
How to stop emails going out to customers from non prod environmentsSummary: We want a way to prevent any emails going out to customers and suppliers by any means in our lower non prod environments. I have seen few posts in customer conn…Srinivas Polisetty 5 views 2 comments 0 points Most recent by user12004752 Receivables & Collections
-
How to assign DUNS number at Customer Account LevelThere is party called YUMS brand which is at the corporate level and it has a DUNS number. Underneath this party, there are multiple Franchise accounts with name as Taco…
-
Is there a way to merge 2 customer accounts belonging to a single party ?Summary: Is there a way to merge 2 customer accounts belonging to a single party in Oracle Fusion ERP ? Content (required): If this is possible then I will need the step…
-
Can I merge two customer accounts?Summary: I have one record for the party, but there are two customer accounts under this party. They are duplicates. I want to merge the two customer accounts. Content (…
-
Adding New Attributes in Manage Receivables Specialist Assignment RulesSummary: Hi Team, We have a requirement to add new attributes at the Manage Receivables Specialist Assignment Rules setup level. Could you please advise if you have any …
-
Can't identify the correct SOAP API to call to update the existing customer.Summary: Can't identify the correct SOAP API to call to update the existing customer. We have already created a customer, and we need to update some of the customer's at…
-
How do we delete an existing Customer Contact at the Account level using FBDI or API?Summary: I have an integration which synchronizes Customer Data coming from a source system. There are scenarios where the source system sends information like Contact X…
-
New Parameter to Oracle Data modelSummary: Hi, I have a requirement to add the parameter to Receivables-Statement Generation data model, its giving me error saying Parameter is not declared in the packag…
-
Mass update of Expiration Offset DaysIs there a way to mass update the Expiration Offset Days at customer account level? Updating the Customer Receivables Profile Class is not an option as it would impact a…
-
Is there a way to default Remit to Address on the basis of Legal entity used for a transaction?Summary: Content (please ensure you mask any confidential information): Is there a way to default Remit to Address on the basis of Legal entity/BU used for a AR transact…
-
Error While uploading customer payment term via FBDII am uploading customer payment terms via FBDI template but getting the following error. "The specified CUST_ORIG_SYSTEM_REFERENCE and CUST_SITE_ORIG_SYS_REF are invalid"