Customer
Discussion List
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Bill to address in credit memoI created a credit memo from an invoice, and when I click complete, this error appears: a bill_to_address_id cannot be null in a complete invoice because a billing addre…ACNROMA2023 8 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections -
customer import using FBDI as an integrationSummary: We have a requirement to create customers of type ORGANIZATION using FBDI template. I understand that we need to have batch created everytime and batch id has t…Pradeep Kumar Sundararajan 18 views 1 comment 0 points Most recent by Pradeep Kumar Sundararajan Receivables & Collections
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How to create Customer Site Profile using SOAP and assign Collector?I’m trying to create a Customer Site Profile in Oracle Fusion using SOAP services. I need to assign the Profile Class as "DEFAULT" and set the Collector as "Default Coll…
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Unable to Edit the Reciprocal Flag in Customer Account RelationshipsHello, We created a relationship between two customer accounts with the reciprocal flag left unchecked. Now we would like to update this relationship to enable the recip…Chinni Susruth 7 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Customer site assign to different BU set with same site detailsSummary: Customer account site needs to assign different BU set with same site number and address including profile class and contact details Content (please ensure you …
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How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit AuthorizationsSummary: How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit Authorizations → In the RA_CUSTOMER_TRX_ALL table, there are transactions associated with an inactiv…Sachi Jain-Oracle 41 views 2 comments 0 points Most recent by Mohit Baid-Oracle Receivables & Collections
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Upload Date Type DFF Attributes via Customer Import Template FBDIThere is a Business requirement to define DFF of a date type at Customer Account, Customer Site, Customer Site Use, Customer Organization Profile, Customer Person Profil…SantoshMuddu 67 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…A Ratna Priyanka 649 views 7 comments 0 points Most recent by Sai Venkata-Vigilant Receivables & Collections
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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Bulk Update of Customer Site Profiles using Web ServiceSummary: Bulk Update of Customer Profiles using Web Service Content (please ensure you mask any confidential information): Hi - I have used the SOAP Web Service to updat…
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Credit Classification 'AR_CMGT_CREDIT_CLASSIFICATION'Summary: Hi, Can anyone explain how credit classification is used in the credit mgt flow and what's the usage for each of the seeded code such as low risk, moderate risk… -
Can we hide the Private Checkbox at Customer note?Summary: We have requirement that all users with the access should be able to see the notes added by other users. User should not see the private checkbox while adding o…Pallavi Gopal-Oracle 6 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Security role for taking credit card paymentsI would like to know if there is a role or a workaround that will allow a user to take only credit card payments. I was going to try to use the Billing Portal for intern…
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Significance of Credit Limits at Late Charges tabI would like to know the significance of Credit Limits uder Late Charges tab in customer account profile. If we are updating Order Credit Limit to NULL under 'Account P… -
how to configure review and submission before merge requests are fully processedSummary: I need to know how to reverse or review a merge. Content (please ensure you mask any confidential information): Version (include the version you are using, if a…
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How not to print unapplied receipts into customer statementsSummary: We are testing feature sending the customer statements and would like to know Is there any option not to include unapplied payments and on account amounts into …shivakumar.gurram 9 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Customer upload error -oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored outSummary: I have encountered this error during customer upload through spreadsheet - oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored out Attached log file…
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Daily Direct Debit Limit for CustomersSummary: I have a requirement to set Direct Debit limits on Customers based on their agreement with the client. Currently there is no OOTB functionality to manage this. …
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Require Customer daily Auto-debit limitSummary: Our client wants to have Customer daily auto-debit limit so that if direct debit is setup, they can restrict the payment from customers to a defined amount irre…Vrinda N-Oracle 20 views 2 comments 0 points Most recent by Ben Werkheiser Receivables & Collections
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Guidance Needed: Sending Customer Statement PDFs Directly to Printers in Oracle Fusion ReceivablesHello Oracle Community, I'm reaching out for advice regarding printer configuration and document distribution within Oracle Fusion Receivables. Scenario: After running t…
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Is it possibile to update customer data using FBDI "Upload Customer"?I just need to add the registration number of many customers existing in Oracle, and we need to use the FBDI, is it possibile to do it? when i tried I read that error: "…
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Customer bulk import - Possible to generate a Batch using ApiSummary: Is there an API to create a batch in fusion? Content (required): When using the bulk customer import dataload template it is first required to generate a batch …Stephen Taylor 609 views 14 comments 0 points Most recent by Shyam Anand S Receivables & Collections
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How to Mandate the Tax Registration Number Based on the Account Address Set Using Page ComposureSummary: Description: I am looking for guidance on how to configure the page layout to make the Tax Registration Number field mandatory based on the Account Address Set.…
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How to create profile history at registry level using Oracle APISummary: Hi Team, I am trying to create a profile history at registry level for a customer account using below SOAP API. /fscmService/ReceivablesCustomerProfileService?W…Tamilselvan Natarajan 27 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Need help with query that fetches new and old value of a bank account on a customer siteSummary: Customer bank account audit trail report. Content (please ensure you mask any confidential information): We have enabled audit trail on external bank accounts a…
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How to generate customer statement prints on location based printers automaticallySummary: We need the ability to default a specific printer based on the office location of the user (within the same job role) when printing customer statements. Content… -
How can I update Send dunning letters check massively in the accounts profile ?How can I update Send dunning letters check massively in the accounts profile in the customers?Cristian Gonzalez S 45 views 5 comments 0 points Most recent by Jiten Jataniya Receivables & Collections
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We are trying to obtain a Audit report which captures audit for customer bank account changes.Summary:We are trying to obtain a Audit report which captures audit for customer bank account changes. The business need is to capture the following details for audit: I…
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Customer Site LimitWhat is the limit on the number of customer sites that can be created in Receivables? Currently, one of our customers has 4757 sites in the system, and users have report…Gracie Martin-Oracle 20 views 2 comments 0 points Most recent by AARE AJAYKUMAR Receivables & Collections -
Customer Profile Web Service Is Failing With TAX_PRINTING_OPTION Is Invalid Message.Why is it that if I send this SOAP request to the same customer in the same environment it works with one user, but with another it gives this error? Customer Profile We…