Customer
Discussion List
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How to change/remove end date at customer site level?Summary: A customer site has been end dated and is no longer visible in the UI. How can the end date be changed or removed? Content (please ensure you mask any confident…
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REST API to update Customer Account ResponsibilitySummary: Hello Experts, Looking to see if there's any REST API we can use to update the Customer Accoint Responsibility at Customer site level. Any advice is appreciated…MdeZilva 32 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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SQL for Customer Site communication details and responsibility typeSummary: We need an extract of Extract of Responsibility Types for all customers. Could someone help with the SQL to extract this information. Basically the extract shou…DIANA CORREYA 33 views 3 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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In which setup we can add new Customer Account Contact ResponsibilityLooking to add new Account Contact Responsibility. Do we have any setup or lookup?Hemanth Buccapatnam Tirumala 12 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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300 new customer accounts to set up and the upload customer from spreadsheet function keeps erroringDue to an upgrade of another system we will have over 300 new customers to upload this week, but the spreadsheet function keeps erroring. We now have multiple entries wi…
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How many max parallel runs of FBDI are possible for Customer uploadPlease let us know the maximum number of runs of FBDI upload we can be submitted in parallel for Customer upload to Fusion Receivables.bhushan_joshi01infosyscom 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Wong output from Schedule process (create customer statement)Hello I have Two problems to run schedule process { load customer statement } Successfully I had to update all customers 90000 customer { statement cycle , preferred del…AyaSharaf 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to make Oracle fusion standard fields mandatory when creating a new customer in ARI want to make the Customer class as mandatory while creating new customer. When the user tries to save the customer without selecting customer class it should not allow…
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How to manage Trade Register Number (J Number) on Romanian suppliers and customers ?Summary: How to manage 'Trade Register Number (referred to as Număr de înregistrare la Registrul Comerțului, abbreviated as J Number) on Romanian suppliers and customers…
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How to create a Custom AR role that only has access to Manage CustomersI'm creating a Custom Role that only has access to Manage Customers inside Accounts Receivables. The role that is needed has to only visualize the Manage Customers page …pgiuriol-Oracle 42 views 2 comments 0 points Most recent by pgiuriol-Oracle Receivables & Collections
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Unable to update Account Address Set using Customer Import FBDISummary: Hi Team, We have already created created customers and their respective accounts , sites. But unfortunately we have uploaded with incorrect Account Address set.…Soundariya Kumar 11 53 views 6 comments 0 points Most recent by Kavya Maheshwari Receivables & Collections
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Ability to assign Receivable Specialist to Cash Receipt AutomaticallySummary: Ability to assign Receivable Specialist to Cash Receipt Automatically Content (please ensure you mask any confidential information): We have assigned Resource a…Bhanu Prakash Sharma 2 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Request to Exclude Zero-Amount Records from Standard Customer Statement ReportHi Team, We have requirement in the standard customer statement report output and require a solution or workaround to exclude zero-amount records from the report. For re…Raman_Balasubramaniam 23 views 2 comments 0 points Most recent by Raman_Balasubramaniam Receivables & Collections
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How to disable auto application of receipts for specific customerSummary: How to disable auto application of receipts for specific customer Content (please ensure you mask any confidential information): There are few customers which s…Bhanu Prakash Sharma 1 view 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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PAN Number bulk upload process in fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Customer FBDI remove spaceHello, as mentioned in the title, I am trying to import customer names that have spaces before and after the customer's name. However, when I import them via the FBDI fi…
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While submitting the 'Create Customer Statement' job, the 'Create subprocess errorsSubmitted Create Customer Statement with Below parameters: Transaction Business Unit- Generate Bill- Bucket- Cycle- Statement Date- As off Date- After submission ch…
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I wanted to create Customer like First Name, last name and Address detailsSummary: I wanted to create Customer like First Name, last name and email Address . Also i want to create Address like Address1,address2 ,city ,country and postal code I…User_0GPX5 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to restrict Duplicate DUNS Number for CustomerDears i have a request while creating customers in mass how can i prevent such mistake ? How to restrict Duplicate DUNS Number for Customer RegardsMickel.Rmeily 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Creation NotificationHi, I would like to inquire if there are options available to generate notifications when a new customer is created in the system. Thank you for your assistance.Pedro Caeiro 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Duplicate Bills printed on Balance Forward BillingSummary: Same Bill number printed twice on Balance Forward Billing Summary Report Content (please ensure you mask any confidential information): We have a situation wher…Bhanu Prakash Sharma 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Account Parameter on Print Receivables Transactions does not show the customer accountSummary: We are submitting the Print Receivables Transactions job for a specific customer account. However, the customer account cannot be searched and or selected on th…
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Do we have any REST/SOAP API to Get/create/update Country Code,Language Code and Phone Country CodesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 2 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How can we create Employee as AR Customer Account without duplicating party when we create customerSummary: How can we create Employee as AR Customer Account without duplicating party when we create customer contacts Content (please ensure you mask any confidential in…glakshmisha 11 views 1 comment 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Updating DFF Field for Multiple Customers via Spreadsheet or FDBIDear Oracle Community, I have created a Descriptive Flexfield (DFF) in the customer account screen and would like to update this field for all my customers in a bulk man…Anthony Sleiman 2 views 1 comment 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Customer Master Upload using FBDIWe are uploading the customer master using FBDI. However we are having following concerns. 01. Customer contacts creating only at the account level. (We need to have it …Kalana Prasad 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create profile history at registry level using Oracle APISummary: Hi Team, I am trying to create a profile history at registry level for a customer account using below SOAP API. /fscmService/ReceivablesCustomerProfileService?W…Tamilselvan Natarajan 20 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Bulk Import for customer account typeThere is a standard field called Account type at the customer account level which has 2 Out of the Box values: Internal (I) and External (R). I created a new value calle…Rupel 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Conversion in Oracle Cloud: importing the data we are getting the below error messagesHi , We were doing Customer Conversion in Oracle Cloud , while importing the data we are getting the below error messages:1) You can't complete the import process becaus…savita.bohra 63 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Error while uploading contact from simplified customer spreadsheetSummary: I am not able to add contact for a customer using the simplified customer spreadsheet. The customer successfully loads but the contact is failing. Attached the …