Customer
Discussion List
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Manage autoinvoice lines are not loading in excel only getting lines with exceptionsSummary: Hi, In reference to SR 4-0000546195, the Oracle engineer offered a solution to remove interface lines using Manage Autoinvoice lins excel add on. The issue summ… -
What setup is required to show sales order line number on AR invoice line?Summary: Content (please ensure you mask any confidential information): What setup is required to show sales order line number on AR invoice line? Version (include the v…
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Can Oracle Cloud AR module process large data volume integrations via OIC?Summary: We are vetting on Oracle Cloud ERP AR module's capability for processing large data volume via OIC layer. Content (please ensure you mask any confidential infor…
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Create customer statement issueSummary: For Customer C Site S1 having email as E1 Site S2 having email as E1 Meaning both has same email once we run 'create customer statement' job, will it trigger 2 …
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How to enable both delivery methods i.e. of XML and Email for a single customer?Summary: To send printinvoice to a particular customer, at customer profile level the option underInvoicing section should be preferred delivery method as "Email".Howeve…
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How to exempt a customer for storage charges?Summary: Content (please ensure you mask any confidential information): Need an ability to maintain # of months to exempt for storage charges for a customer so that we d…
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Upload AR PDF automatically to AR transactions for customers missing contactWe have requirement to archive the AR PDFs to avoid future changes to PDF due to master data updates or template changes. For that we want to preserve the PDF by attachi…
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Regarding importing notes into collections work areaHi Team, We have a requirement of importing notes in collections work area, but I have come across the oracle note that it is not possible through REST API or integratio…
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Business Event for Customer - Create & UpdateSummary: Business Event for Customer Create & Update for outbound integrations. We have the business requirement to integrate Customer - Create / Update business events …Navya Krishna Yarlagadda 7 views 1 comment 1 point Most recent by Piyush Ojha Receivables & Collections -
How to find the "Site Purpose Source Reference" of customers created manually from AR?Summary: When trying to do a mass update of customers, the simplified template, in the CUSTOMERS sheet, has a mandatory field called "Site Purpose Source Reference" whic…
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Unable to update Customer Profile AttributeHello, We are getting error when attempting to make updates at the customer profile level. Context: We have three DFF that need to be updated : Actually only one DFF all…
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Need word document for grouping rule for a single customerSummary: In Receivable and Collections, For auto invoice need word document for grouping rule only for one customer Content (please ensure you mask any confidential info…Shiva Kumar Bandaru 41 views 3 comments 0 points Most recent by User_R3OR3 Receivables & Collections
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Rest API or Soap Service to get Attribute4 value from HZ_CUST_ACCT_SITES_ALL tableSummary: Requirement is to get Attribute4 value from HZ_CUST_ACCT_SITES_ALL table using a Rest API or a SOAP Service Content (please ensure you mask any confidential inf…
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Privilege to view TaxPayerIdentification Number on Customer screen and ReportSummary: If we assign 'Application Implementation Consultant' role then we can see 'Taxpayer Identification Number' on Receivables Customer screen and also in hz_parties…Pradosh Ambekar 70 views 9 comments 0 points Most recent by Pradosh Ambekar Receivables & Collections
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Retrieve all positive and negative balance associated with a customer.Hi Team, We have a requirement to generate a list of all customers whose accounts have either a positive or negative balance. Could you please provide a detailed explana…
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Is there a detailed document on setting up AR E-invoicing for Germany and SwitzerlandSummary: The legal basis for electronic invoicing in Germany’s federal administration is the E-Invoicing Ordinance.−The Ordinance specifies requirements for the invoice …SathyaKannan 38 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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E-invoicing for GermanySummary: How to implement Germany E-Invoicing (AR & AP) Using Service Provider & Peppol Network Content (please ensure you mask any confidential information): Which serv…
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Any SOAP OR REST API to filter Receivable customer account number and site numberAny SOAP OR REST API to filter Receivable customer account number and site number We are tried with below rest api to filter account number, but not received site number…
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Inv Number, Inv Date, and Inv amount needs to be added in Customer Invoice email notification emailSummary: Hi There, We have requirement to include below customer information in AR Invoices sent to Customers using Print Receivable Transaction process. Email Body shou…Mahaboob Basha717 4 views 0 comments 0 points Started by Mahaboob Basha717 Receivables & Collections
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Is it advisable / best practice to enable Audit for Customer Master DataClient Internal Audit Team has recommended to enable Audit Log for Customer Master. We would like to know, whether this is advisable / best practice in Industry to enabl…
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How to delete customer account contact using an API without deleting the contact person party.Summary: After Inactivating contact points , contact is still showing at account level. So we need an API to delete customer account contact without deleting the contact…Govind Kakatkar-Oracle 402 views 7 comments 0 points Most recent by AbhishekT Receivables & Collections
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Manage Customer -> Default Customer type as Person and not OrganizationSummary: Is there a way, we can have a default customer type as "Person" in the manage customer screen in AR. For the organization, the customers are always as a person,…Khushbu Bhatia-Oracle 18 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Unable to create a receipt in receivables module receive error FND-UNIQUE-ALWAYS USEDSummary: Unable to create a receipt in receivables module as I keep receiving this error despite setups in Manage Document Sequences and Manage Document Sequence Categor…Raj Mohanraju FRNT 1.4K views 5 comments 0 points Most recent by Ramy.Hassan Receivables & Collections
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primary address is not updated in customer party levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is there another option for processing customer merge other than Customer data Management.Summary: Our client is requesting to merge their AR customers. I have tried multiple times to merge the customers, but I have not been able to do so successfully. I atte… -
Prevent automatic receipts for customers who do not have a valid bank account or DD authorizationSummary: Prevent automatic receipt generation for customers who do not have a valid bank account or DD authorization Content (please ensure you mask any confidential inf…Rimoni Shah-Oracle 4 views 1 comment 0 points Most recent by Lakshmanji_Karupalli Receivables & Collections
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BIC code field is not available in customer site payment details.We found that BIC code field is not available in customer site payment details wherein bank information are available. Can anyone please confirm whether this field is av…Mainak 14 views 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Receivables & Collections
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What is the privilege required to add contact point type "Mobile" in customer contactHi Community members, I am facing one issue w.r.t Customer contact. Customer site > Communication > Edit Contact > Add Contact Point > here the user can't see the option…
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how to update customer site in massDear all i have a client that have some customers but need to add a lot of sites like more than 50 for each customer do you know how can we do that from spreasheet or FB… -
Invoicing: How to set account default "preferred delivery method" to emailSummary: Need to understand how to change the configuration for default preferred delivery method from paper to email and set Generate Bill as "Y" Content (please ensure…