Customer
Discussion List
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Error trying to update account sites in bulkSummary: Error with the message The SITE_ORIG_SYSTEM_REFERENCE source reference of the HZ_PARTY_SITES parent entity either isn't valid or belongs to a different entity. … -
UNABLE TO UPDATE ACCOUNT PROFILE FBDISummary: I´m trying to update the Customer Account profile by FBDI. -Credit Currency -Credit Limit -Payment Terms The process complete successfully , Only the Payment Te…Sergio Garcia 11 views 3 comments 0 points Most recent by Bhanu Prakash Sharma Receivables & Collections
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Query by descriptive flexfield at customer header levelSummary: Client needs to add a custom field at customer header level but needs to be able to query by such fields. This is currently not possible in Receivables Cloud. H…
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Impact of Changing Primary Address at Customer Party Header LevelSummary: We have a customer with two different business unit sites (ABC and DBD), each having its own primary address. The customer is asking how changing the primary ad… -
How to update customer account contact end date?There are around 7k customer account contact records that have been end dated incorrectly and is causing issues in Order Management (i.e. unable to issue Sales Order for…aileen.joy.g.arcilla 58 views 6 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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customer merge auditSummary: We are planning to perform customer merge . We need to check if there is an audit report available in oracle which can provide the details of which customer was…
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25A Customer Profile UI Changes for Enable XML optionsHi Has anyone noticed for 25A some changes in the Customer Account Profile Page specifically for the Enable XML options and Preferred Delivery method? The screen has shi…Marle Moolman 26 views 4 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Unable to upload the Customer Reference Accounts against the Customer SitesHi Team, We are trying to update the customer reference accounts, such as tax, revenue, and receivables, against the customer sites. I tried using the customer FBDI spre…Chinnam Siddartha 14 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Tracking original party details in case of customer mergeContext: If two customers are merged, one of party (Child party) is lost and account/sites of this child party is tagged to parent party. My query: Is there any way to t… -
Manage customer wise unit price in ReceivablesSummary: Manage customer wise unit price in Receivables Content (please ensure you mask any confidential information): Theres a requirement to manage customer-wise unit … -
ICP Code Is Not Automatically Populated When Selecting a MemolineIf I have created a memoline and then want to create an invoice via Receivables Billing, the ICP code remains empty when I select the relevant memoline and always has to…
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Open authorization means in Open Sales order?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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"Bill-to Site" of the "Ship-to" purpose in customer siteSummary: Content (please ensure you mask any confidential information): Hi there, We create one customer site for both bill-to and ship-to purposes. Is there any impact …
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How to hide profile history at customer level?Summary: Content (please ensure you mask any confidential information): In Customer-> Account-> Profile History, what is the use of separate duration of Profile Historie…
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JBO-27004: Attribute set for Status in entity CustomerAccountSiteUseEO__DefCustomizer__ failedSummary: CustomerAccountService SOAP api throws the error below, while trying to update status from Inactive to Active at customer site use level. Is there a restriction…
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significance of linking a bill to site to a ship to siteWhenever we create a 'Ship-to' site (Purpose : Ship to), then it gives an option to add the bill to site associated to it. What is the significance of this? From Order m…
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How to mark Customer Account Site Use global DFFs mandatory only for Ship-to sitesSummary: The requirement is to have global segments at customer site use level which are used for both Bill-to and Ship-to. But need to mark few global DFF fields "manda…Disari Das 16 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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AR: SLA Customization to split the Revenue line to multiple based on percentageSummary: We have a specific requirement to split a revenue line into two separate revenue lines, with an 80/20 split, when the revenue is recognized over 3, 6, 9, or 12 …Saichand Reddy Danda 36 views 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Subledger Accounting & Accounting Hub
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Assistance with Creating a DFF for Clearing Account at the Customer LevelSummary: I would like to create a Descriptive Flexfield (DFF) named "Clearing Account" at the Customer level (Profile, Account, or Site). The purpose of this account is …Patrick Chrabieh 4 views 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Subledger Accounting & Accounting Hub -
Collector Group - The work items should be evenly assigned b/w all members of the group?Oracle Fusion Advanced Collections - Is it possible to create a group collector that can be assigned to a customer. That group can contain multiple individual collectors… -
Binding Parameters not available in customer site page sandboxSummary: Binding Parameters not available in customer site page sandbox Content (please ensure you mask any confidential information): I'm trying to make a DFF required …User_KD0I8 2 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Recent Items Under favorites menu providing access to Tasks even though access revoked via SandboxSummary: Recent Items Under favorites menu providing access to Tasks even though access revoked via Sandbox We have created a new AR customer Restriction role for Custom…HSBCCFITDESTFC 12 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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I am getting invalid address on ship to address used in the SubscriptionSummary: I am getting an invalid address on the ship to address used in the Subscription. Just navigating to that account ship to site and saving it solves the issue. No…
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Getting error while creating new customer & attaching customer profile class & group rules via API.Getting error while creating new customer & attaching customer profile class & group rules via API. AR-855645The value…
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Can we restrict application of AR credit memo of 1 customer to invoice/debitmemo of another CustomerSummary: Can we restrict application of AR credit memo of 1 customer to AR invoice/debit memo of another Customer AS of now system is allowing below: Created 1 credit me…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 27 views 1 comment 1 point Most recent by Gopal Reddy-Oracle Receivables & Collections
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debit emailSummary: Hi Team, We need to update Debit Advice Email ID within Receipt of Payment Notification Preferences in order to send out the notifications to customers once the…Lavanyaa Damodaran 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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can we transfer one customer account from one party to anotherSummary: can we transfer one customer account from one party to another Content (please ensure you mask any confidential information): Is it possible to transfer one cus…SwapnilSurange1 23 views 4 comments 0 points Most recent by SwapnilSurange1 Receivables & Collections
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Is it possible to rename the column "Attribute 10" to a custom name?Summary: In the Collection module, when selecting a specific customer to view their transactions, there is a column labeled "Attribute 10," which refers to the transacti…Joshika 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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What value to be populated on Creditor Identification Number in Debit Authorization on Customer SiteSummary: What value to be populated on Creditor Identification Number in Debit Authorization on Customer Site while Implementing the Direct Debits. Content (please ensur…Vipanchi Mullangi 2 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections